Summary
Overview
Work History
Education
Skills
Timeline
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Kason Grissom

Jonesboro,AR

Summary

At 1812 Pizza Company, I excelled as a Shift Manager, where I enhanced team performance and customer satisfaction through effective problem-solving and staff training. My expertise in cash handling and decision-making, coupled with a strong focus on customer service, drove consistent positive outcomes.

Overview

4
4
years of professional experience

Work History

Shift Manager

1812 Pizza Company
06.2020 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Education

Bachelor of Science - Exercise Science

Arkansas State University
Jonesboro, AR
05-2025

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Staff motivation
  • Punctual and reliable
  • Inventory controls

Timeline

Shift Manager

1812 Pizza Company
06.2020 - Current

Bachelor of Science - Exercise Science

Arkansas State University

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Kason Grissom