Kassadi Blalock
Monteagle,TN
Summary
Highly experienced Sales Associate with 9+ years of experience known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
9
9
years of professional experience
Work History
Sales Associate and Customer Service
Bluffside Greenhouse
Monteagle, TN
07.2017 - Current
- Advised customers on plant selection and care techniques to enhance satisfaction.
- Managed inventory levels, ensuring product availability and quality standards
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Collaborated with team members to achieve monthly sales targets.
Social Media Content Creator
Self-employeed
Monteagle, TN
11.2019 - Current
- Analyzed performance metrics to refine content approaches and optimize user engagement across platforms.
- Led initiatives to increase followers and engagement through targeted campaigns and interactive posts.
- Oversaw social media calendar, ensuring timely delivery of high-quality content across multiple channels.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Increased follower count with strategic use of hashtags and collaboration with influencers.
- Developed captivating content for various platforms to elevate brand presence and foster audience interaction.
Education
High School Diploma -
Homelife Academy
Nashville, TN05-2019
Skills
- Teamwork and collaboration
- Time management
- Goal oriented
- Problem-solving skills
- Verbal/written communication
- Task prioritization
- Positive and professional
- Superb time management
- Attention to detail
- Computer skills
- Social media outreach
- Schedule management
Timeline
Social Media Content Creator
Self-employeed
11.2019 - Current
Sales Associate and Customer Service
Bluffside Greenhouse
07.2017 - Current
High School Diploma -
Homelife Academy