KASSANDRA BERNAL
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 23 months of work history.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Correctional Officer III
Texas Department of Criminal Justice
06.2022 - Current
- Provide custody and security of state offenders, as well as detainees under the OLS program
- Enforce rules to maintain order within the prison, restrain and secure offenders, conduct counts and feeds, search for contraband, respond to emergency situations, and complete accurate reports of offender incidents and unusual activity
- Write disciplinary reports of prohibited acts/violations committed by offenders.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
Head Server
Culture Social Bar
09.2021 - 05.2022
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Education
High School Diploma -
Zapata High School
College Hours (24) -
Texas A&M International University
Skills
- Critical thinking
- Conflict resolution
- Physical fitness and endurance
- Interpersonal skills
- Effective communication in both English and Spanish
- Teamwork
- Emergency Response
- Restraint Techniques
- Safety and security enforcement
- De-escalation techniques
- Facility Security
- Weapons training
- Prisoner Transport
Certification
- CPR certified, 01/24
- First Aid certified, 01/24
- TCOLE PID #527749, 07/01/22
Timeline
Correctional Officer III
Texas Department of Criminal Justice
06.2022 - Current
Head Server
Culture Social Bar
09.2021 - 05.2022
High School Diploma -
Zapata High School
College Hours (24) -
Texas A&M International University
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