Kassandra Bulver
Waterloo,Iowa
Summary
Motivated Store Manager with 6 years of experience in customer service. Recognized for surpassing goals and planned performance, and rewarded with continuous advancement during my career. Successful in driving underperforming stores to achieve top ranking in sales, revenue, and profit.
Overview
13
13
years of professional experience
Work History
Sales Account Manager
Keurig Dr Pepper, Inc.
02.2022 - Current
- Implemented effective sales strategies to expand market share within the assigned territory.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support
- Anticipated clients' needs by staying in touch on regular basis.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Store Manager
Casey's General Store
02.2020 - 02.2022
- Worked on sales floor and interacted with customers and employees to maximize and expand potential
- Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses
- Directed and maintained store merchandising standards to present organized and engaging in-store experience
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies
- Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
- Resolved problems, provided open communication, and recommended discipline and terminations.
General Manager
Burger King
11.2011 - 02.2020
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
- Supported back office hiring and employment processes
- Developed quality talent from within to retain engaged employees and remain competitive
- Issued detailed responses to complaints resolving customer service issues with timeliness and organization
- Worked on sales floor and interacted with customers and employees to maximize and expand potential
- Created and adjusted staff schedules based on business requirements
- Increased employee job satisfaction with hands-on, motivational approaches
- Conducted Monthly Inventory
- Completed payroll for the stores location.
Education
High School Diploma -
Cedar Falls High School
Cedar Falls, IowaSkills
- Staff management
- Inventory control
- Time management
- Customer service
- Great communication skills
- Staff hiring
Timeline
Sales Account Manager
Keurig Dr Pepper, Inc.
02.2022 - Current
Store Manager
Casey's General Store
02.2020 - 02.2022
General Manager
Burger King
11.2011 - 02.2020
High School Diploma -
Cedar Falls High School
Similar Profiles
REGINALD WALKERREGINALD WALKER
Class A Delivery Combination Driver at Keurig Dr. Pepper Snapple GroupClass A Delivery Combination Driver at Keurig Dr. Pepper Snapple Group
Mitchell PayneMitchell Payne
Merchandiser Lead at Keurig Dr PepperMerchandiser Lead at Keurig Dr Pepper
Blake SuttonBlake Sutton
Driver at Keurig Dr Pepper, Inc.Driver at Keurig Dr Pepper, Inc.
Eric SamuelEric Samuel
Transport Driver/Yard Jockey Specialist at KDP- Keurig Dr. PepperTransport Driver/Yard Jockey Specialist at KDP- Keurig Dr. Pepper
James FianciahJames Fianciah
Custodian at Waterloo Community School DistrictCustodian at Waterloo Community School District