Kassandra Calle
Dover,USA
Summary
Motivated and bilingual healthcare student with a strong academic foundation in nursing and hands-on experience in administrative, customer service, and childcare roles. Currently pursuing an Associate of Science in Nursing, with honors-level performance and a passion for pediatric and neonatal care. Proven skills in communication, organization, teamwork, and behavioral management, developed through roles as a letter of credit officer, assistant teacher, and retail associate. CPR/AED certified, detail-oriented, and deeply committed to supporting patient care teams through reliable, compassionate, and efficient assistance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Letter of Credit Specialist
LaRose Industries
06.2024 - Current
- Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.
- Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Reduced risk exposure by conducting thorough credit analyses for new and existing clients.
- Optimized credit approval and collection processes, improving operational efficiencies by over 80%.
Assistant Teacher
Roxbury Day Care Center
06.2023 - 09.2024
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Supported student physical, mental, and social development using classroom games and activities.
Retail Sales Associate
Dicks Sporing Goods
05.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Monitored sale trends to advise on restocking, ensuring popular items were always available.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Cashier
Tony & Vinnie's Italian Bakery & Deli
06.2021 - 09.2023
- Greeted customers upon store entry and addressed needs promptly.
- Managed daily cash deposits, ensuring accuracy and timely submission to bank.
- Trained cashiers on organizational policies, cash handling, and customer service standards.
- Operated cash register for cash, check, and credit card transactions with exceptional accuracy.
- Worked flexible schedule and additional shifts to meet business demands.
Education
Associate Degree - Nursing
County College of Morris
Randolph, NJ04-2028
Certification in Phlebotomy -
Phlebotomy School of New Jersey
Wayne, NJ04.2025
High school diploma -
Randolph High School
Randolph, NJ06.2024
Skills
- Telephone and email etiquette
- Effective communication
- Documentation review
- Customer service
- Collaboration and teamwork
- Problem solving
- Empathy and patience
- Time management
Accomplishments
- Maintained 100% accuracy in cash handling and daily bank deposits as a cashier, demonstrating reliability and attention to detail.
- Recognized for exceptional customer service at Dick’s Sporting Goods, consistently receiving positive feedback from customers and supervisors.
- Successfully balanced full-time work while maintaining Honor Roll status, demonstrating strong time management and dedication.
- Fluent in English and Spanish, enabling effective communication with diverse families and staff members in both educational and professional settings.
Certification
- PT - Phlebotomy Technician
- CPR/BLS Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Letter of Credit Specialist
LaRose Industries
06.2024 - Current
Assistant Teacher
Roxbury Day Care Center
06.2023 - 09.2024
Retail Sales Associate
Dicks Sporing Goods
05.2023 - 09.2023
Cashier
Tony & Vinnie's Italian Bakery & Deli
06.2021 - 09.2023
High school diploma -
Randolph High School
Associate Degree - Nursing
County College of Morris
Certification in Phlebotomy -
Phlebotomy School of New Jersey
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