Kassandra Cazares
Brenham
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues, and winning customer loyalty. Brings 10+ years background maintaining customer satisfaction and contributing to company success.
Child nutrition expert with strong background in developing and implementing nutritious meal plans for children. Known for ability to collaborate with teams, adapt to changing needs, and achieve impactful results. Skilled in dietary assessment, menu planning, and food safety. Reliable and flexible, ensuring high standards in every task.
Overview
11
11
years of professional experience
Work History
Child nutrition specialist
Brenham ISD
Brenham
09.2024 - 02.2025
- Mentored new staff members on best practices for child nutrition management within a school setting.
- Maintained high standards of cleanliness in food preparation areas, adhering to strict sanitation guidelines.
- Streamlined meal service processes, reducing waste and improving efficiency.
- Performed height and weight measurements to obtain medical data needed to assess nutrition risk.
Manager/Bartender
Iguana Ranas
Seabrook
07.2023 - 08.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Closed out cash register and prepared cashier report at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Resolved customer complaints promptly and professionally, preserving the establishment's reputation for excellent service.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Assistant Manager
Dans paradise bingo
Pasadena
06.2022 - 02.2023
- Time management
- Organization
- Team management
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cocktail Server
Stampede Houston
Houston
05.2014 - 05.2019
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers, remembering their preferences and making personalized recommendations.
Education
Highschool Graduate -
Robert lee highschool
Baytown06-2010
Skills
- Staff Management
- Customer-focused
- Cash Handling
- Sales and marketing
- Creative merchandising
- Adherence to high customer service standards
- Team Building
- Sales proficiency
- Exceptional interpersonal communication
- Excellent time management skills
- Customer Relations
Accomplishments
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
Languages
Spanish Native or Bilingual
English Native or Bilingual
Timeline
Child nutrition specialist
Brenham ISD
09.2024 - 02.2025
Manager/Bartender
Iguana Ranas
07.2023 - 08.2024
Assistant Manager
Dans paradise bingo
06.2022 - 02.2023
Cocktail Server
Stampede Houston
05.2014 - 05.2019
Highschool Graduate -
Robert lee highschool