Kassandra Contreras
McAllen,TX
Summary
Dynamic Team Leader at Chic-Fil-A with a proven track record in enhancing team performance and fostering collaboration. Skilled in conflict resolution and staff training, I effectively motivated teams to achieve operational goals, resulting in improved workflow efficiency. Committed to continuous improvement and leveraging teamwork to drive success.
Offering collaborative mindset and ability to motivate team members toward achieving collective goals. Delivers effective communication and problem-solving skills. Ready to use and develop leadership and organizational talents in medical assistant role.
Overview
1
1
year of professional experience
Work History
Team Leader
Chic-Fil-A
10.2024 - 05.2025
- Assisted team in daily operations, ensuring smooth workflow and effective communication.
- Supported project coordination by maintaining schedules and tracking progress on tasks.
- Learned and utilized team collaboration tools to enhance productivity and efficiency.
- Participated in training sessions to understand best practices for operational processes.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Engaged in feedback sessions to improve personal performance and support team objectives.
Education
High School Diploma -
Premier High School
Mission 05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Team supervision
- Performance improvement
- Conflict resolution
- Influencing skills
Timeline
Team Leader
Chic-Fil-A
10.2024 - 05.2025
High School Diploma -
Premier High School
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