Summary
Overview
Work History
Education
Skills
Timeline
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Kassandra Franco

Colorado Springs

Summary

Professional with solid foundation in youth development and outdoor recreation. Adept at organizing and executing diverse activities that promote personal growth and team spirit. Recognized for reliability and adaptability in dynamic camp settings, fostering supportive and fun atmosphere. Strong skills in conflict resolution and communication make valuable addition to any team.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

10
10
years of professional experience

Work History

Manager

Jamba Juice - Vitaligent
05.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Warehouse Packer

Amazon
11.2021 - 02.2022
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.

Team Member

Jamba Juice
01.2018 - 06.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Camp Counselor

Walden West Outdoor School & Summer Camp
02.2015 - 03.2015
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.

Education

Wilson High School
Santa Clara, CA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Goal setting
  • Relationship building
  • Child supervision
  • Effective communication
  • Creative and energetic
  • Problem resolution
  • Positive reinforcement

Timeline

Manager

Jamba Juice - Vitaligent
05.2023 - Current

Warehouse Packer

Amazon
11.2021 - 02.2022

Team Member

Jamba Juice
01.2018 - 06.2021

Camp Counselor

Walden West Outdoor School & Summer Camp
02.2015 - 03.2015

Wilson High School

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Kassandra Franco