Kassandra Garcia
Santa Ana,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Volunteer Coordinator/ Bereavement Support/Admin Assistant
Green Meadows Hospice
Tustin, CA
04.2021 - Current
- Recruiting, training, and supervising new volunteers
- Collecting volunteer information, availability, and skills, and maintaining an up-to-date database
- Keeping schedules and records of volunteers' work
- Bereavement outreach phone calls
- Mailing bereavement sympathy cards
- Shadowing visits to patient’s residency and offering supportive service
- Greets visitors as they come in
- Sends faxes to other doctor offices.
- Inventoried and ordered office supplies to maintain availability of products.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Worked with supervisor to assess needs and determine best courses of action.
- Managed and routed approximately 40 calls appropriately per day
Cashier/ Crew Member
Chipotle Grill
Santa Ana, CA
11.2019 - 04.2021
- Maintained high standards of customer service during high-volume, fast-paced operations
- Resolved complaints promptly and professionally
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Intern
Green Meadows Hospice
Tustin, CA
01.2021 - 04.2021
- Mailing bereavement sympathy cards
- Shadowing visits to patient’s residency and offering supportive service
- Administrative work (i.e putting together patients files, sorting and organizing files)
- Sorted and organized files, spreadsheets, and reports.
Education
B.A - Sociology
Vanguard University
Costa Mesa, Ca2023
Skills
- Prioritizing Tasks
- Administrative Expertise
- HIPAA Guidelines
- Skilled at Maintaining Records
- Microsoft Office
- Call Answering and Routing
Timeline
Volunteer Coordinator/ Bereavement Support/Admin Assistant
Green Meadows Hospice
04.2021 - Current
Intern
Green Meadows Hospice
01.2021 - 04.2021
Cashier/ Crew Member
Chipotle Grill
11.2019 - 04.2021
B.A - Sociology
Vanguard University