Kassandra Gonzalez
Pomona,CA
Summary
Meticulous Surgical Technologist bringing practiced experience assisting with diverse operating room functions. Anticipates and addresses surgeon's needs from operating room setup and sterilization to draping patient and passing instruments during surgery. Models medical teamwork and physical stamina.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Baker
Corky's Kitchen And Bakery
12.2022 - Current
- Created appealing displays to showcase products in bakery.
- Complied with health and safety codes to protect staff and customers.
- Led a team of bakers, fostering a positive work environment through clear communication and support.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Operated and maintained bakery equipment, including ovens and mixers.
- Cleaned and maintained kitchen equipment and oven.
Store Manager/ Barista
Sweet obsession Cheesecake
05.2022 - 12.2022
- Manage day-to-day operations of the cafe
- Add new menu items based on seasonality and customers' preferences
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
- Prepared food and beverage items according to formulas, based on customer needs
- Managed inventory levels, receiving, purchasing, waste control, and equipment maintenance and repair
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Baker • Cake Designer
My Delight Cupcakery
11.2021 - 05.2022
- Decorated cupcakes, cookies and pastries with fun and artistic designs for events or seasonal offerings
- Organized and rotated stock in coolers and freezers
- Measured and mixed ingredients to form dough
- Inspected bakery products to determine compliance with quality standards, weight specifications and presentation
- Made creams, syrups and sauces for cakes and pastries
- Used cutters, mixing machines and industrial ovens to prepare large-scale orders
- Iced, decorated and packaged products for refrigerated cases
- Observed baking process to verify proper timeframes and make adjustments
- Eliminated waste by rotating stock and promptly replenishing products
- Combined measured ingredients in bowls of mixing, blending and cooking machinery
- Carefully used industrial-sized mixing and baking equipment to produce large batches of baked goods.
Certified Barista
Tierra Mía Coffee
09.2020 - 11.2021
- Operated cash register, collected payment, and provided accurate change
- Prepared and served hot and cold beverages such as frappes, lattes, teas, etc
- Greeted guests with pleasant smiles and superior customer service
- Maintained a calm demeanor during high-volume periods and special events
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products
- Memorized official and off-menu coffee and tea preparations
- Described menu items to customers and suggested products based on stated preferences
- Managed morning and night rushes of customers daily with efficient, level-headed customer service
- Can do latte art such as hearts and rosettes.
Sales Associate
JCPenney
11.2019 - 03.2020
- Cash register operation Customer- and service-oriented
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Game Operator
L. A County Fair, Pomona Ca
08.2018 - 09.2018
- Managed the game, promoted the game, scanned customers' tickets, explained the game to the customers, and was in charge of giving the customers their reward for playing the game
- Communicated with the manager to discuss ride maintenance or repair issues
- Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
Associate of Science - Surgical Technology
American Career College
Ontario, CA07.2024
High School Diploma -
Fremont Academy of Engineering and Design
Pomona, CA01.2019
Skills
- Active Listening
- Critical Thinking abilities
- Customer Service
- Problem Solving
- Teamwork
- Patient preparation
- Medical Terminology Familiarity
- Continuous Learning Attitude
- Patient confidentiality
- Professionalism and Ethics
- Preoperative Preparation Proficiency
- Sterile Field Preparation
- Flexible and Adaptable
- Basic Life Support
- Organization and Time Management
Certification
- CST - Certified Surgical Technologist
- NBSTSA - National Board of Surgical Technology and Surgical Assisting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Baker
Corky's Kitchen And Bakery
12.2022 - Current
Store Manager/ Barista
Sweet obsession Cheesecake
05.2022 - 12.2022
Baker • Cake Designer
My Delight Cupcakery
11.2021 - 05.2022
Certified Barista
Tierra Mía Coffee
09.2020 - 11.2021
Sales Associate
JCPenney
11.2019 - 03.2020
Game Operator
L. A County Fair, Pomona Ca
08.2018 - 09.2018
Associate of Science - Surgical Technology
American Career College
High School Diploma -
Fremont Academy of Engineering and Design
- CST - Certified Surgical Technologist
- NBSTSA - National Board of Surgical Technology and Surgical Assisting
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