Kassandra Good
MANHEIM,PA
Summary
Enthusiastic job seeker eager to align relationship-building, business development, and sales expertise with passion for high-quality culinary experiences. Recent Sustainable Business MBA graduate and lifelong foodie determined to excel with an innovative brand.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Sales Coach
Scorecard Sales
03.2023 - Current
- Increase sales performance by implementing tailored coaching strategies for individual team members
- Evaluate sales metrics, identifying areas for improvement and recommending actionable steps toward success
- Develop customized coaching plans, addressing specific skill gaps and needs, resulting in average of 20% increase in sales
- Enhance closing ratios through in-depth training on effective communication and negotiation tactics
- Provide perspective relative to consumer products and marketing process improvement
Lifestyle Coach, Diabetes Nurse Educator
Penn State Health
01.2019 - Current
- Develop marketing expansion and brand strategy for health program, including written communication submissions, presentations, and promotions for internal stakeholders and outreach campaigns
- Implemented and facilitate successful Diabetes Prevention Program (DPP) through Centers for Disease Control and Prevention (CDC)
- Inspire healthy eating in patient consumer base through education, demonstration, and lifestyle influence
- Advance technology, track and report data to evaluate and optimize program performance
- Collaborate with cross-functional teams to develop and implement referral process improvements and drive quality mindset, resulting in 30% increase in patient engagement
Diabetes Nurse Educator
Diabetes Center For Improvement
09.2015 - 12.2018
- Collaborated with interdisciplinary network to implement and manage successful upstart diabetes education program
- Developed marketing campaigns, while working within budgetary guidelines to host events and further program initiatives
- Performed outreach and collaborated with cross-functional teams to develop innovative strategies for business development
- Identified new business opportunities by researching market trends and competitor analysis
- Created health education materials to promote program awareness
Licensed Practical Nurse
Cornerstone Family Health Associates
09.2008 - 08.2015
- Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery
Education
Master of Business Administration -
Antioch University
Yellow Springs, OH08.2023
Bachelor of Arts - Healthcare Administration, Human Resource Management
Concordia University, St. Paul
Saint Paul, MN04.2021
Skills
- Business development
- Relationship building
- Marketing expansion
- Optimizing sales strategies
- Process improvement
- Performing outreach
- Culinary experience
- Proficient in Google Suite and Excel
- Effective written and spoken communication
Certification
- Development Coordinator Volunteer, Holistic Center for Health and Wellbeing - Current
- Concessions volunteer, Gretna Music - Current
- CDC- certified lifestyle coach - Current
- Department representative for Penn State Health's wellness initiative BeWell 2019 -2020
- Licensed Practical Nurse since 2006
- Basic Life Support (BLS) certified since 2006
Timeline
Sales Coach
Scorecard Sales
03.2023 - Current
Lifestyle Coach, Diabetes Nurse Educator
Penn State Health
01.2019 - Current
Diabetes Nurse Educator
Diabetes Center For Improvement
09.2015 - 12.2018
Licensed Practical Nurse
Cornerstone Family Health Associates
09.2008 - 08.2015
Master of Business Administration -
Antioch University
Bachelor of Arts - Healthcare Administration, Human Resource Management
Concordia University, St. Paul
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