Kassandra Hartt
Midvale,UT
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server
Porcupine
Cottonwood Heights, UT
09.2020 - 10.2022
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Stayed informed about daily specials, new menu items, promotions.
Server
Texas Roadhouse
Layton, UT
03.2018 - 09.2020
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Receptionist/Sales Associate
Tub City
Salt Lake, UT
01.2015 - 03.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
Education
Some College (No Degree) - Generals
SLCC
Salt Lake City, UTSome College (No Degree) - Cosmetology
Echlon Edge
Sandy, UTSkills
- Guest Engagement
- Order Management
- Service Prioritization
- Positive and Professional
- Dining Customer Service
- Menu Knowledge
- Scheduling
- Data Entry
- Bookkeeping
Affiliations
- I am a people person. I enjoy meeting new people, spending time with family and friends, the outdoors (especially in summer) and trying new things.
References
References available upon request.
Timeline
Server
Porcupine
09.2020 - 10.2022
Server
Texas Roadhouse
03.2018 - 09.2020
Receptionist/Sales Associate
Tub City
01.2015 - 03.2018
Some College (No Degree) - Generals
SLCC
Some College (No Degree) - Cosmetology
Echlon Edge
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