Kassandra Janelle Garcia
Houston,TX
Summary
Innovative Elementary Math Teacher known for high productivity and efficiency in task completion. Skilled in creating engaging lesson plans, integrating technology into the learning environment, and fostering critical thinking skills. Excel at communication, patience, and adaptability, ensuring success in facilitating student understanding and progress in mathematics.
Overview
12
12
years of professional experience
Work History
Elementary Math Teacher
IDEA PUBLIC SCHOOLS
Midland, USA
07.2021 - Current
- 3rd grade math teacher (2023-2024 School Year, and current)
- Full-time Lead Teacher
- 2nd grade math teacher (2022-2023 School Year)
- Full-time Lead Teacher
- 4th grade math teacher (2021-2022 School Year)
- Full-time Relay GSE resident
- Highly knowledgeable in TEA elementary math curriculum content
- Teach and care for 30-35 students at one time (with a total of 115-120 students) with different learning styles, needs, IEPs, accommodations, and personalities
- Communicate with parents on a weekly basis, sometimes daily basis if need be, by phone call, text messaging, and/or in-person meetings
- Work closely with a team for each grade level worked
- Attend weekly meetings (deliberate practice, RTI, SpED, IEP plans, EB data, goal setting for curriculum, lesson planning/internalization, etc.)
- Develop rigorous lesson plans for each TEA Standard, as well as make quick, on-the-spot adjustments based on student needs
- Receive and manage ongoing and evolving task requirements throughout a school day, daily
- Follow IEP plans and keep track of what works and does not work, daily
- Created stimulating projects that incorporated multiple math topics into one activity.
- Promoted positive behavior management techniques during instruction time.
- Cultivated an environment conducive to learning by setting high expectations for student performance.
- Collaborated with other educators to share best practices in teaching math concepts.
- Planned and implemented engaging math lessons to meet the needs of all students.
- Integrated real world applications into classroom instruction to increase relevance for students.
- Demonstrated patience and understanding when helping individual students master difficult concepts.
Chime Member Services Agent
TaskUs
Brownsville, USA
04.2021 - 07.2021
- Managed devices while simultaneously running multiple services and systems that are used for producing customer solutions
- Ensured all personal and financial information were kept confidential
- Constant teamwork while fulfilling self-duties
- Participated in ongoing training programs related to job duties or responsibilities.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Created detailed reports summarizing key performance indicators for management review.
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
Enumerator
U.S. Census Bureau
Brownsville, USA
09.2020 - 10.2020
- Traveled and interviewed a diverse set of residents in South TX; including Brownsville, Los Fresnos, Harlingen, San Benito, Raymondville, and Port Mansfield
- Ensured confidentiality was the top priority for the residents
- Reviewed survey results for accuracy before submitting them to the supervisor for review.
- Ensured privacy of participants during the survey process by following established protocols.
- Maintained accurate records of all activities related to the enumeration process.
- Verified accuracy of survey responses by double-checking data with interviewees.
- Performed quality control checks to ensure that all surveys were completed accurately and thoroughly.
Store Associate Rx
CVS Pharmacy
South Padre Island, USA
04.2018 - 03.2020
- Interacted with customers of all ages from all around the world, (tourist island), and constantly tended to their needs and inquiries
- Stocked store product, processed store damages and product withdrawals while also tending the cashier's area
- Up-sold customer memberships and CVS rewards programs
- Rx: Effectively communicated with patients regarding their medical needs and ensured confidentiality (this involved managing their accounts and entering sensitive patient data)
- Rx: Used CVS pharmacy technology to keep track of and process patients’ medication(s)
- Rx: Processed insurance claims
- Rx: Managed and maintained pharmacy inventory, daily
- Rx: Prepared prescriptions (this involved retrieving, counting, pouring, weighing, measuring, as well as mixing medications)
- Rx: Prepared prescription labels (this involves selecting the type of prescription container and attaching the prescription labels to the vial/container)
- Rx: Helped keep a record of patient information and maintained patient profiles while ensuring that confidentiality was number one priority
- Organized store displays to ensure maximum visibility of products.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
Telemarketer (Xbox Agent Representative)
Teleperformance
Edinburg, USA
06.2017 - 08.2017
- Delivered different types of scripted talks that described the company’s products or services and/or tended to the customers’ needs
- Maintained records of customer information and ensured confidentiality
- Well-versed in potential hardware and/or software issues as well as solutions
Swim Instructor/Lifeguard
UTRGV Recreation Center
Edinburg, USA
06.2016 - 08.2017
- CPR and First Aid certified
- Taught toddlers and children from ages 2-17 how to swim through the UREC’s Learn to Swim Program
- Organized water-related activities for the kids attending the UREC Summer Youth Camp in 2016 and for the students attending the university for any school-related events
- Treated the pool with the appropriate and correct amount of chemicals
- Shifted my entire attention and focus to the patrons when they were swimming, in and out the pool for any potential hazards and danger
- Tended to the cleanliness of the pool and surrounding area, daily
Cocktail Waitress
Fast Eddie’s Sports Bar
Edinburg, USA
12.2016 - 02.2017
- Checked customers’ identification to ensure they met the legal drinking age
- Processed customer payments and giving out bills using their POS system
- Kept the bar, tables, and kitchen clean throughout the shift, daily
- Adhered to all food safety regulations and quality controls
- Engaged in upselling techniques to promote drinks and food specials
- Knowledge of the menu and made suggestions and answered questions
Records Assistant (Clerk)
UTRGV Records Management Department
Brownsville, USA
09.2015 - 08.2016
- Filed paperwork and input imperative information using the campus’ records software; ensured confidentiality was number one priority
- Responded to phone calls regarding department procedures (e.g
- Retention schedule, destruction methods)
- Coordinated with my supervisor to introduce new ideas
- Retrieved records upon request from internal and external customers.
- Scanned and uploaded documents into electronic filing system.
- Verified that all documents are properly labeled, classified, organized, and indexed prior to archiving them away securely.
Front Desk/Fitness Floor Team/Lifeguard
TSC Recreation Center
Brownsville, USA
09.2013 - 09.2015
- Maintained, cleaned, and organized gym equipment as well as the entire area of the service center
- Coordinated with supervisors to introduce new ideas to improve the gym and pool environment for the patrons/students
- CPR and First Aid certified
- Treated the pool with the appropriate and correct amount of chemicals
- Shifted my entire attention and focus to the patrons when they were swimming, in and out the pool for any potential hazards and danger
- Tended to the cleanliness of the pool and surrounding area, daily
- Created stimulating projects that incorporated multiple math topics into one activity.
- Engaged students in hands-on activities to reinforce mathematical principles.
- Promoted positive behavior management techniques during instruction time.
- Cultivated an environment conducive to learning by setting high expectations for student performance.
- Collaborated with other educators to share best practices in teaching math concepts.
- Planned and implemented engaging math lessons to meet the needs of all students.
- Integrated real world applications into classroom instruction to increase relevance for students.
- Demonstrated patience and understanding when helping individual students master difficult concepts.
- Encouraged critical thinking skills by posing open-ended questions about mathematical problems.
- Developed relationships with families in order to ensure successful home and school communication regarding student progress in mathematics.
Education
Master of Education - Technology
Texas State University
04.2025
Master of Arts - Teaching EC-6
RELAY Graduate School of Education
08.2024
Bachelor of Arts - Communication Studies, Psychology
The University of Texas Rio Grande Valley
12.2018
Skills
- Bilingual (English and Spanish)
- Creative Problem Solving
- Attention to detail
- Web conferencing
- E-learning
- Education strategy
- Classroom management
- Backwards planning
- Lesson planning
- Data analysis
- Proficient with Microsoft Office
- Customer service
Additional Skills
- Bilingual (English and Spanish – reading, writing, speaking).
- Creative Problem Solving (in the classroom in real-time and when designing lessons outside of the classroom).
- Attention to detail.
- Web conferencing.
- E-learning in effective ways (planning beforehand).
- Education strategy.
- Classroom management.
- Backwards planning.
- Lesson planning.
- Data analysis.
- Proficient with Microsoft Office – Word, Excel, PowerPoint, etc.
- 10+ years of providing excellent customer service.
Timeline
Elementary Math Teacher
IDEA PUBLIC SCHOOLS
07.2021 - Current
Chime Member Services Agent
TaskUs
04.2021 - 07.2021
Enumerator
U.S. Census Bureau
09.2020 - 10.2020
Store Associate Rx
CVS Pharmacy
04.2018 - 03.2020
Telemarketer (Xbox Agent Representative)
Teleperformance
06.2017 - 08.2017
Cocktail Waitress
Fast Eddie’s Sports Bar
12.2016 - 02.2017
Swim Instructor/Lifeguard
UTRGV Recreation Center
06.2016 - 08.2017
Records Assistant (Clerk)
UTRGV Records Management Department
09.2015 - 08.2016
Front Desk/Fitness Floor Team/Lifeguard
TSC Recreation Center
09.2013 - 09.2015
Master of Education - Technology
Texas State University
Master of Arts - Teaching EC-6
RELAY Graduate School of Education
Bachelor of Arts - Communication Studies, Psychology
The University of Texas Rio Grande Valley