Kassandra Johnson

Nampa,ID

Summary

Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

2026

years of professional experience

Work History

Accounting Assistant

Rectify Partners

05.2024 - Current

Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.

Operations Manager

Influence PRX

07/05/22 - 05.2024

Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Analyzed data from reports to identify trends in production performance metrics.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Team Lead

Target

10/01/20 - 07/05/22

Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Trained new staff in relevant processes and procedures.
Resolved escalated customer complaints or queries promptly and efficiently.
Delegated tasks appropriately according to individual skill sets.

Executive Assistant

The Avalon Group

06/28/18 - 10/01/20

Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Maintained confidential records and files related to executive operations.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.

Education

High School Diploma -

Deep Creek High School

Chesapeake, VA

06-2007

Skills

Effective organizational management
Operational logistics coordination
Operational performance tracking
Customer engagement

Workflow optimization
Financial statement reconciliation
Skilled in QuickBooks financial management
Journal entries

Education and Training

other

Timeline