KASSANDRA LANGSTON
El Paso,TX
Summary
Customer service professional with proven record of handling all products and transactions in fast and friendly manner. Searching for position to utilize five years experience in fast-paced retail company Such as Target. Skilled Sales Clerk adept at operating in fast-paced retail environments. Proficient in cash register operations, bagging and returns procedures. Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.
Overview
8
8
years of professional experience
Work History
Sales Clerk
AVE
07.2020 - 11.2023
- Hours worked-35 hours per week
- Responded to telephone inquiries by providing quality service to customers and associates
- Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
- Kept front check out area clean and organized for efficient service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Doughnut Specialist
Krispy Kreme
06.2017 - 10.2018
- Hours Worked-35 hours per week
- Assisted hosts in maintaining an inviting entrance area while warmly greeting guests and escorting them to their seats
- Developed restaurant image by providing fast and courteous service to guests
- Consistently exceeded sales goals by efficiently managing sections and multi-tasking
- Followed all company policies and procedures to deliver quality work.
Sales Associate
Target
04.2016 - 02.2017
- Hours Worked-40 hours per week
- Drove sales by overseeing the guest service and merchandizing of two to three departments
- Assisted managers on site, perform basic duties as required and subsequently strengthens leadership and communication skills
- Operated and balanced the cash register at the end of each shift or as scheduled
- Complied with established store policies and procedures in a professional and courteous manner
- Performed administrative functions, at times, including tracking, ordering, and ensuring store security
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Criminal Justice
South College
Knoxville, TN11.2025
Associate Degree - Science (Criminal Justice
Vista College
Richardson, Texas2019
High School Diploma -
Texas Success Academy
Arlington, TX06.2017
Skills
- Product Merchandising
- Suggestive Selling
- Staff Education and Training
- Accurate Money Handling
- Cash Handling
- Cash Register Operation
Timeline
Sales Clerk
AVE
07.2020 - 11.2023
Doughnut Specialist
Krispy Kreme
06.2017 - 10.2018
Sales Associate
Target
04.2016 - 02.2017
Bachelor of Science - Criminal Justice
South College
Associate Degree - Science (Criminal Justice
Vista College
High School Diploma -
Texas Success Academy
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