Shinice Evans
Gallup,NM
Summary
Enthusiastic retail professional with hands-on experience in customer service and maintaining confidentiality. Strong communicator and team player, eager to learn new processes to support overall organizational success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My overall goal is to expand my career and I'm confident I have the skills to succeed in this role, I'm passionate about supporting more equitable healthcare access. Which is why I'm excited about working for this position, I'm determined to use my experience here to help me create a more detailed career plan for the next 10 years.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Fort Defiance Indian Hospital
Fort Defiance, AZ
05.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Walgreens Pharmacy Cashier
Walgreen's Pharmacy
Gallup, NM
07.2022 - 08.2023
- Used manual electronic computer system to perform a variety of assigned tasks while maintaining confidentiality.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Provided exceptional customer service to ensure all patients received proper resolution to their problems in professional manner.
- Answered telephones to respond to questions or requests.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Walmart Maintenance
Walmart
Gallup, NM
01.2021 - 04.2022
- Complete work assignment/tasks efficiently while also maintaining a clean environment
- Developed healthy, productive relationships with team members to create constructive working environment.
- Adhered to OSHA guidelines while performing duties.
- Efficiently managed time between multiple tasks throughout the day.
Education
High School Diploma -
Gallup High School
Gallup, NM05.2020
Skills
- Telephone Etiquette
- Quality Assurance
- HIPAA Regulations
- Customer Assistance
- Microsoft Office
- Honest and Dependable
- Reliable and Responsible
- Problem-Solving
- Active Listening
- Relationship Building
- Adaptable and Flexible
- Cleaning and Sanitizing
- Analytical Thinking
Timeline
Pharmacy Technician
Fort Defiance Indian Hospital
05.2023 - Current
Walgreens Pharmacy Cashier
Walgreen's Pharmacy
07.2022 - 08.2023
Walmart Maintenance
Walmart
01.2021 - 04.2022
High School Diploma -
Gallup High School