Kassandra Ochoa
3625 East Ave H-2 Lancaster,CA
Summary
Hardworking and dedicated bilingual Administrator & Clinical Medical Assistant skilled in front and back office procedures. Experienced in answering phones, verifying insurances, data entry & customer service. Focused on empathetic, quality patient care. Highly flexible, trustworthy and willing to work all shifts.
Overview
10
10
years of professional experience
Work History
Hierarchical Condition Category Coordinator
High Desert Medical Group
02.2019 - Current
- Creating daily reports based on patients that need to complete annual exams & annual mammograms.
- Insurance verifications based on various Health plans.
- Assisting with IT within our department- fixing phone issues, computers, and demonstrating how to navigate systems & applications.
- Office duties such as faxing, mailing out & making copies.
- Working with a diverse caseload of patients.
- Answer multi phone lines and assist patients, coworkers and 3-rd party vendors
- Scheduling patients and documenting on EHR based on provider availability.
- Conduct and collect health assessments and questionnaires
- Project & event coordinator for the mammogram program
- Home team coordinator
- Coordinating team for home visits including transportation, nurses, and providers.
- Organizing charts along with medical records for nurses and providers to review
- Colonoscopy project coordinator
- Completing annual reports
- Referral coordinator
- Extending authorizations
- Reviewing and sending medical records to contracted offices via e-mail & fax
- Coding (CPT & ICD)
- Continuously building and maintaining working relationship in different departments and leadership.
Clinical Medical Assistant
Samy Farid OBGYN
03.2016 - 02.2019
- Extern to hire- Completed 160 Hours of externship
- Answering busy phones, scheduling appointments, insurance verifications, and providing requisition forms to patients
- Noting doctor's notes and orders
- Charting and filing
- Taking vitals, cleaning, preparing, and rooming patients
- Using fetal heart rate monitors
Cashier
Mi Ranchito
12.2014 - 10.2015
- Interacted with customers and provided exceptional customer service
- Answered busy phones and took orders
- Handled large sums of cash and making sure no amount was missing
- Maintained the restrooms and dinning area clean
- Prepared ingredients to be cooked
- Loaded beverage machine and maintained clean
Education
Clinical Medical Assistant -
High Desert Medical College
Lancaster, CA01.2016
High School Diploma -
Abraham Lincoln High School
Rosamond, CA01.2014
Skills
- Insurance Verification
- Microsoft Word, Excel,
- Quick Learner
- Problem Solver
- Powerpoint & teams
- Problem resolutions ability
- Nextgen
- Q-Hmo
- IT knowledgeable
- Calm and level-headed under duress
- EMR & Data Entry
- HIPAA & OSHA Compliance
- Clinical training
Objective
To obtain a position within a company that will allow me to not only learn but also utilize my skills and past training to become a great asset and provide growth within the company.
Timeline
Hierarchical Condition Category Coordinator
High Desert Medical Group
02.2019 - Current
Clinical Medical Assistant
Samy Farid OBGYN
03.2016 - 02.2019
Cashier
Mi Ranchito
12.2014 - 10.2015
High School Diploma -
Abraham Lincoln High School
Clinical Medical Assistant -
High Desert Medical College
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