Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kassandra Orla

Belvidere,Illinois

Summary

Confident Student passionate about taking on new challenges. Ambitious and driven individual ready and willing to work hard and learn from professionals, but also adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Charlotte Russe
Cherry Valley , IL
04.2022 - 02.2024
  • Monitored sales activities to ensure that customers receive satisfactory service.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Managed daily cash operations and maintained accurate records of all transactions.

Crew Team Member

Dairy Queen Grill & Chill
Cherry Valley , IL
02.2023 - 06.2023
  • Assisted customers with orders and inquiries.
  • Organized stockroom shelves to maximize space efficiency.
  • Operated cash register accurately and efficiently.

Sales Associate

Marshalls
Rockford , IL
09.2021 - 09.2022
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Attended weekly team meetings to review performance goals and objectives.
  • Assisted customers with applying for new credit cards, making payments, and updating personal information.

Education

High School Diploma -

Penn Foster High School
Pennsylvania
10-2021

Some College (No Degree) - Medical Assistant

Rockford Career College
Rockford, IL

Skills

  • Team Management
  • Customer Service
  • Adaptable
  • Great Communication
  • Organizational Skills
  • Cash Handling
  • Medical Terminology
  • Problem-solving
  • Reliable
  • Computer Skills

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Crew Team Member

Dairy Queen Grill & Chill
02.2023 - 06.2023

Assistant Store Manager

Charlotte Russe
04.2022 - 02.2024

Sales Associate

Marshalls
09.2021 - 09.2022

High School Diploma -

Penn Foster High School

Some College (No Degree) - Medical Assistant

Rockford Career College
Kassandra Orla