Kassandra Ragudo
Kahului,HI
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Point Break Pizza & Panini
Maalaea Rd, Wailuku, HI
12.2023 - Current
- Created new strategies for improving customer service standards within the organization.
- Tracked progress on projects and provided timely feedback to staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Responded to customer questions regarding products, prices and availability.
Bartender
Point Break Pizza & Panini
Maalaea Rd, Wailuku, HI
03.2024 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Pool Server
Hyatt Vacation Club Ka'anapali Beach
Nohea Kai Dr, Lahaina , HI
10.2021 - 11.2023
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
Barista
Hyatt Vacation Club Ka'anapali Beach
Nohea Kai Dr, Lahaina, HI
09.2021 - 11.2023
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated cash registers to process customer payments.
Food Preparation Worker
Hyatt Vacation Club Ka'anapali Beach
Nohea Kai Dr,, HI
08.2021 - 11.2023
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Performed additional tasks assigned by chef or supervisor.
- Labeled containers with identifying information like date prepared and expiration dates.
Barback
Hyatt Vacation Club Ka'anapali Beach
Nohea Kai Dr, Lahaina, HI
07.2021 - 09.2021
- Ensured compliance with health and safety regulations at all times.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
Food Runner
Hyatt Vacation Club Ka'anapali Beach
Nohea Kai Dr, Lahaina, HI
05.2019 - 11.2023
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
Education
High School Diploma -
Lahainaluna High School
Lahaina, HI05-2018
Some College (No Degree) - Exercise Science
Northern Arizona University
Flagstaff, AZSkills
- Staff Discipline
- Multitasking
- Time management abilities
- Self Motivation
- Experience in leadership
- Reliability
- Task Prioritization
- Goal-Oriented
- Organizational Skills
- Adaptability and Flexibility
Languages
English
Full Professional
Ilocano
Elementary
References
References available upon request.
Timeline
Bartender
Point Break Pizza & Panini
03.2024 - Current
Supervisor
Point Break Pizza & Panini
12.2023 - Current
Pool Server
Hyatt Vacation Club Ka'anapali Beach
10.2021 - 11.2023
Barista
Hyatt Vacation Club Ka'anapali Beach
09.2021 - 11.2023
Food Preparation Worker
Hyatt Vacation Club Ka'anapali Beach
08.2021 - 11.2023
Barback
Hyatt Vacation Club Ka'anapali Beach
07.2021 - 09.2021
Food Runner
Hyatt Vacation Club Ka'anapali Beach
05.2019 - 11.2023
High School Diploma -
Lahainaluna High School
Some College (No Degree) - Exercise Science
Northern Arizona University
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