Kassandra Wurts
Dallas,GA
Summary
Detail-oriented Business Process Analyst with expertise in ERP and Advanced Planning & Scheduling systems in manufacturing. Managed business information across integrated platforms, enhancing supply chain and operational efficiency. Identified data issues and drove improvements in data integrity and compliance while collaborating with IT and business teams on process enhancements.
Overview
8
8
years of professional experience
Work History
Business Process Analyst
Solar Turbines
San Diego, CA
08.2016 - 03.2018
- Served as a subject matter expert (SME) for APS functionality, system processes, and manufacturing planning workflows, identifying issues and providing recommendations to IT leadership for resolution.
- Managed and standardized business information across seven integrated ERP and APS systems, ensuring accurate and consistent data across platforms supporting supply chain, logistics, operations, and field service.
- Audited and corrected data inconsistencies across interconnected ERP and APS systems, ensuring accurate information flowed between platforms and preventing downstream planning and operational issues.
- Validated company master data, including legal names, acquisitions, and organizational changes, maintaining accurate records and traceable data histories to ensure compliance and system continuity.
- Supported the transition from legacy ERP systems to new platforms by partnering with business departments to adapt processes and workflows, maintain data integrity, and support use adoption.
Supervisor
Molly Maid
San Diego, CA
05.2015 - 08.2016
- Led and supported a team of 20 employees, training and guiding to ensure high service quality and adherence to company standards.
- Investigated and resolved customer concerns while conducting quality inspections of recurring services and final walkthroughs for move-outs, one-time cleans, and larger projects.
- Conducted in-home consultations for prospective customers, assessing service needs and preparing estimates for new and specialty cleaning projects.
- Managed cleaning supply inventory and reordered materials to support uninterrupted daily operations.
Assistant Product Category Manager
JRS Worldwide
Virginia Beach, VA
09.2013 - 04.2015
- Supported category management by forecasting sales, implementing operational improvements, and tracking profitability to enhance decision-making.
- Prepared detailed reports and presentations for military buyers and manufacturers, translating complex business information into actionable recommendations.
- Built and maintained vendor relationships to align with business objectives and foster collaborative outcomes.
Quality Control Administrator
Lipton Unilever
Suffolk, VA
01.2013 - 08.2013
- Developed corrective action plans and maintained quality control documentation for 200 employees, ensuring adherence to quality standards.
- Coordinated quality assurance training for 45 personnel, enhancing compliance with company standards and ensuring operational consistency.
- Managed orientation and training programs to reinforce quality standards and compliance requirements, fostering a culture of quality awareness.
Office Administrator
United States Marine Corps
Virginia Beach, VA
08.2010 - 11.2012
- Managed executive calendars and coordinated meetings, preparing documentation to streamline leadership support and daily operations.
- Maintained confidentiality and accuracy across personnel and operational processes, effectively managing competing priorities.
- Led and supervised team of 75 junior personnel, providing training and mentorship to enhance operational efficiency in high-pressure environment.
Education
Bachelor of Business Administration - Project Management
Reinhardt University
Waleska, GA05-2027
A.A.S. - Business Management
Chattahoochee Technical College
Marietta, GA12-2025
A.A.S. - Business Technology
Chattahoochee Technical College
Marietta, GA05-2025
Skills
- Process Mapping
- Workflow Optimization
- Data Governance
- Data Analysis
- Supply Chain Optimization
- Process Documentation
- Reporting & Presentations
- Office Suite
Leadership Experience
- President, FBLA, Chattahoochee Technical College, 01/01/23, 05/01/26, Grew chapter membership from 2 to 22 students through recruitment, outreach, and member engagement., Planned and coordinated community service, professional development, and networking initiatives while representing the college at regional and state conferences., Coordinated officer activities and chapter projects, strengthening member participation and organizational engagement.
- Student Representative, Grade Appeals Committee, Chattahoochee Technical College, 01/01/25, 05/01/26, Represented student perspectives in academic appeals and contributed to fair and transparent decision-making.
- Volunteer, Veterans Upward Bound – L.E.A.R.N. Center, 01/01/23, Present, Support veterans through resource coordination, educational assistance, and community outreach.
Timeline
Business Process Analyst
Solar Turbines
08.2016 - 03.2018
Supervisor
Molly Maid
05.2015 - 08.2016
Assistant Product Category Manager
JRS Worldwide
09.2013 - 04.2015
Quality Control Administrator
Lipton Unilever
01.2013 - 08.2013
Office Administrator
United States Marine Corps
08.2010 - 11.2012
Bachelor of Business Administration - Project Management
Reinhardt University
A.A.S. - Business Management
Chattahoochee Technical College
A.A.S. - Business Technology
Chattahoochee Technical College