Kassandra Young
1256 Saxon Rd,GA
Summary
Dynamic General Manager with a proven track record at Dominos Pizza Inc., excelling in operations management and team leadership. Enhanced customer satisfaction through effective training programs and strategic marketing initiatives, driving sales growth. Skilled in problem resolution and relationship building, fostering a positive work environment that improved employee retention.
Overview
6
6
years of professional experience
Work History
General Manager
Dominos Pizza Inc.
08.2025 - Current
- Oversaw daily operations, ensuring efficient service delivery and quality standards.
- Implemented training programs that enhanced team performance and customer satisfaction.
- Managed inventory control processes to reduce waste and optimize supply chain efficiency.
- Developed strategic marketing initiatives that increased store visibility and sales growth.
- Analyzed financial reports to drive budgetary decisions and improve profitability.
- Fostered a positive work environment, leading to improved employee retention rates.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Coordinated community outreach programs, enhancing brand reputation and local engagement.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
GURA Sales Leader
Tractor Supply
Monticello, FL
07.2022 - 08.2023
- Led team in achieving weekly sales targets through effective training and motivation.
- Developed and implemented promotional strategies to enhance customer engagement and drive sales growth.
- Analyzed market trends to identify opportunities for product assortment improvements and pricing adjustments.
- Collaborated with cross-functional teams to streamline inventory management processes, reducing stock discrepancies.
Manager
Eridu Country Store
Perry, FL
07.2020 - 07.2022
- Supervised daily operations, ensuring compliance with safety standards and store policies.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional strategies to enhance customer engagement and drive sales growth.
Education
Administrative Medical Assistant
Ultimate Medical Academy
Clearwater, FL07.2016
High School Diploma - General Studies
Mr Zion High School
Mt Zion, IL05.2003
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Time management
Training and coaching
Team leadership
Relationship building
Customer relationship management
Timeline
General Manager
Dominos Pizza Inc.
08.2025 - Current
GURA Sales Leader
Tractor Supply
07.2022 - 08.2023
Manager
Eridu Country Store
07.2020 - 07.2022
Administrative Medical Assistant
Ultimate Medical Academy
High School Diploma - General Studies
Mr Zion High School