Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Kassandra E. Aguilar

Coachella,CA

Summary

Driven professional with proven customer service and staff mentoring skills, demonstrating strong skills as well as strengths in many areas within my work experience. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional adaptability and a strong work ethic. Achieved positive feedback through meticulous attention to service quality and team collaboration. In addition, reliable employee seeking a job opportunity. Willing to offer excellent communication and good judgment. I am considered a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level within the organization. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Cashier

McDonald's
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Barista

Spotlight 29 Casino
09.2022 - 03.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers and employees with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Retail Sales Associate

Marshalls
08.2021 - 09.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted with training within my area of expertise.

Education

Phlebotomy

Phlebotomy USA
Palm Desert, CA
03.2023

High School Diploma -

Coachella Valley High School
Thermal, CA
06.2021

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Team Player
  • Adaptable and Flexible
  • Reliable and Responsible

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

McDonald's
03.2024 - Current

Barista

Spotlight 29 Casino
09.2022 - 03.2023

Retail Sales Associate

Marshalls
08.2021 - 09.2022

Phlebotomy

Phlebotomy USA

High School Diploma -

Coachella Valley High School
Kassandra E. Aguilar