Overview
Work History
Education
Skills
Languages
Timeline
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Kassette White

Midwest City

Overview

5
5
years of professional experience

Work History

Floor Manager

McDonald's
08.2022 - Current
  • Managed team of [Number] employees to maintain smooth-running operations of shop floor.
  • Managed store inventory and stock levels to maintain availability of products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Shift Manager

Wendy's
05.2019 - 08.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Assistant Manager

Taco Bell
03.2020 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

John Muir High School
Pasadena, CA
05.1992

Skills

  • Department Management
  • POS Systems
  • Team Training and Development
  • Stock Management

Languages

Spanish

Timeline

Floor Manager

McDonald's
08.2022 - Current

Assistant Manager

Taco Bell
03.2020 - 07.2022

Shift Manager

Wendy's
05.2019 - 08.2022

High School Diploma -

John Muir High School

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Kassette White