Kassette White
Midwest City
Overview
5
5
years of professional experience
Work History
Floor Manager
McDonald's
Oklahoma City, OK
08.2022 - Current
- Managed team of [Number] employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Shift Manager
Wendy's
Oklahoma City, OK
05.2019 - 08.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Assistant Manager
Taco Bell
Oklahoma City, OK
03.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
John Muir High School
Pasadena, CA05.1992
Skills
- Department Management
- POS Systems
- Team Training and Development
- Stock Management
Languages
Spanish
Timeline
Floor Manager
McDonald's
08.2022 - Current
Assistant Manager
Taco Bell
03.2020 - 07.2022
Shift Manager
Wendy's
05.2019 - 08.2022
High School Diploma -
John Muir High School