Kassey Mendenhall
Clancy,MT
Summary
Dedicated and highly reliable professional with 12+ years of experience supporting fast‑paced workplaces, including orthodontic and dental offices, customer‑service environments, and childcare settings. Brings a proven track record of accuracy, punctuality, and dependability, with strong skills in customer communication, task prioritization, and maintaining organized, detail‑driven workflows. Known for a strong work ethic, positive attitude, and the ability to work well with diverse teams and customers. Experienced in handling confidential information, following strict procedures, and delivering consistent, high‑quality service.
Overview
15
15
years of professional experience
Work History
Orthodontic Assistant
Helena Orthodontics
Helena,MT
03.2019 - Current
- Assisted in preparing and sterilizing orthodontic instruments for patient procedures.
- Provided chairside support during patient treatments, enhancing workflow efficiency.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed appointment scheduling and coordinated patient follow-ups for optimal care continuity.
- Collaborated with the orthodontist to implement treatment plans effectively and efficiently.
- Trained new staff on office protocols, safety standards, and patient management techniques.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Server
Chubbys
Clancy, MT
03.2022 - 08.2023
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food recommendations to enhance guest experience.
- Managed cash handling and balanced daily registers accurately.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Dental Assistant
Kalmor Dental
Helena, MT
01.2015 - 03.2019
- Assisted in preparing treatment rooms, ensuring cleanliness and organization for efficient patient flow.
- Supported dentists during procedures by providing necessary tools and materials, enhancing workflow efficiency.
- Educated patients on oral hygiene practices, fostering improved dental health awareness and compliance.
- Managed patient records using dental software, ensuring accuracy and confidentiality of sensitive information.
- Trained new team members on office protocols and patient care standards, promoting consistency in service delivery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Food Service Worker
Helena Capitol
Helena MT
10.2014 - 01.2015
- Prepared and served food items in compliance with safety and sanitation standards.
- Operated kitchen equipment efficiently to maintain high quality of food service.
- Collaborated with team members to ensure timely meal delivery during peak hours.
- Assisted in inventory management by tracking supplies and minimizing waste.
- Maintained cleanliness of workstations, adhering to health and safety regulations.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Babysitter/Childcare
Assembly of God
Helena, MT
01.2012 - 01.2015
- Supervised children during church events, ensuring safety and engagement in activities.
- Assisted in planning and organizing age-appropriate games and crafts for various group sizes.
- Communicated effectively with parents regarding children's needs and event details.
- Maintained a clean and safe environment for children, adhering to health guidelines.
Education
GED -
Homeschooled
Helena, MT06.2012
Skills
Honest
Efficient
Loyal
Punctual
Quick Learner
Hardworking
Positive Team Rapport
Dependable
Strong work ethic
References
Noel Jacobs-406-431-0399
Heather Wardell-406-594-0106
Alison Neuroth- 406-459-5961
Timeline
Server
Chubbys
03.2022 - 08.2023
Orthodontic Assistant
Helena Orthodontics
03.2019 - Current
Dental Assistant
Kalmor Dental
01.2015 - 03.2019
Food Service Worker
Helena Capitol
10.2014 - 01.2015
Babysitter/Childcare
Assembly of God
01.2012 - 01.2015
GED -
Homeschooled