Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Timeline
Generic

Kassia Jordan

Alton,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Credentialing Specialist

AEG Vision
10.2021 - Current
  • Support the team in processing documentation required to initiate and maintain proper medical credentialing for doctors, both internal & external providers, organizing and obtaining all needed documents from insurance plans and doctors, and submits to the insurance board for processing
  • Tracks credentialing in process utilizing Credential My Doc and maintains credentialing files on each O.D and M.D
  • Loads all new Doctors information into Credential My Doc, as well as maintains all Doctors files
  • Maintains and updates provider's CAQH applications
  • Maintains credentialing spreadsheets and communicates changes in status to billing, retail, and call center staff
  • Assists in on-boarding new doctors to initiate smooth credentialing process
  • Assists the doctors in filing for/renewing OD and drug licenses
  • Maintains excellent working relationships with payors and carrier contracting teams to ensure timely and accurate credentialing status
  • Assist the Managed Care Director in activities related to contracting medical and vision plans
  • Performs clerical/administrative duties in support of the Credentialing Manager and Managed Care Director
  • Makes recommendations for efficiencies, processes, etc which will deliver either quality, cost savings, and/or profitability improvements within the department.
  • Enrolled providers in Medicaid, Medicare and private insurance plans.

Billing Specialist

Acuity Eyecare Group
01.2018 - 10.2021
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Provided excellent customer service, developing and maintaining client relationships.

Patient Care Technician

Christian Hospital And Northwest HealthCare
02.2017 - 02.2018
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Collected and transported specimens to prepare for lab testing.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Supported patient admissions, discharges, and transfers to promote team productivity.


Personal Assistant

MISSOURI CONSUMER DIRECT, LLC
11.2014 - 05.2016
  • Provide Personal Assistance to individuals, labeled developmental/physically disabled, in their home.

Direct Support Professional

Kassia Jordan - page 1Resources for Human Development
04.2011 - 02.2016
  • Blank Canvas Studios is a nontraditional art based day program providing individuals that are labeled developmentally disabled the tools and support to create outsider art
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Developed rapport to create safe and trusting environment for care.

Education

General Studies -

Southern Illinois University Edwardsville

Regular/General High School/Secondary Diploma Program -

Alton High

General Studies

Lewis And Clark Community College
Godfrey, IL

Skills

  • Customer Service
  • Microsoft Word
  • Microsoft Office
  • Microsoft Excel
  • Data Entry
  • First Aid
  • Data Acquisition
  • Provider Relations
  • Provider Enrollment
  • Remote Conferencing and Communication

Hobbies

I love to travel, hike, camp, garden, cook, forage for native fruits, plants and mushrooms, eat good food, try new things, meet new people, and have a good time!

Timeline

Credentialing Specialist

AEG Vision
10.2021 - Current

Billing Specialist

Acuity Eyecare Group
01.2018 - 10.2021

Patient Care Technician

Christian Hospital And Northwest HealthCare
02.2017 - 02.2018

Personal Assistant

MISSOURI CONSUMER DIRECT, LLC
11.2014 - 05.2016

Direct Support Professional

Kassia Jordan - page 1Resources for Human Development
04.2011 - 02.2016

General Studies -

Southern Illinois University Edwardsville

Regular/General High School/Secondary Diploma Program -

Alton High

General Studies

Lewis And Clark Community College
Kassia Jordan