Kassidey Borland

• Meeting the customer needs during a return and helping find the correct product replacement.
• Ensuring merchandise meets Lowe's quality and safety standards and processing returns efficiently.
• Engaging in safe work processes including the proper disposal of returned items.
• Ensuring merchandise is accurately accounted for, replenished, and prepared for customers.
• Validating that the correct merchandise is being moved in and out of the store when appropriate.
The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe's locations. The Back-End Clerk processes paperwork for shipments and physically moves stock as it is delivered. In addition, the associate in this role schedules shipments when necessary and checks the quality and accuracy of orders. The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations. To be successful, this associate must be organized and detail-oriented.

• Enhanced student support by delivering one-on-one and small group assistance in various subjects.
• Collaborated with teachers to develop and implement individualized education plans for students with special needs.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Reported on student progress, behavior, and social skills to other teachers and administration.

• Improved client wellness by creating personalized health plans and providing ongoing support.
• Enhanced clients'' understanding of nutrition and exercise by conducting informative workshops and seminars.
• Increased client motivation to achieve their goals through regular check-ins, progress tracking, and positive reinforcement.
• Promoted healthy lifestyle changes by designing tailored exercise programs for clients based on individual needs and abilities.
• Participated in Health and Wellness seminars, expos and herbalife events, both personal and corporate.
• Worked with an accountant on numbers from square.
• Ran everyday open to close duties on cleaning and maintaining a business.

• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Prepared and painted material with an air sprayer.