Kassidy Carow
Austin,TX
Summary
Results-driven professional with 6 years of experience in hospitality management and a degree in healthcare informatics administration focusing in data analytics. Demonstrated expertise in training, leadership, and process optimization, supported by strong data analysis capabilities. Focused on enhancing operational efficiency and delivering exceptional outcomes through innovative solutions. Proven track record in fostering collaborative team environments.
Overview
6
6
years of professional experience
Work History
Assistant Director of Food and Beverage
Austin Country Club
Austin, TX
06.2026 - Current
- Led daily operations for food and beverage service, ensuring high-quality guest experiences.
- Developed and implemented training programs for staff to enhance service delivery and efficiency.
- Collaborated with culinary team to design seasonal menus aligning with club standards and member preferences.
- Managed vendor relationships, negotiating contracts to secure competitive pricing and quality products.
- Mentored junior staff, fostering professional development and promoting a culture of excellence in service delivery.
Assistant Food and Beverage Manager
Cherokee Town and Country Club
Atlanta, GA
04.2025 - 06.2026
- Oversaw the execution in planning special events to enhance member engagement and satisfaction.
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Coordinated staff schedules and assigned tasks to ensure efficient workflow.
- Trained new staff on service standards and club policies for consistency.
Assistant Banquet Manager
Cherokee Town and Country Club
Atlanta, GA
03.2024 - 04.2025
- Lead a team of 40+ to enhance service efficiency and member satisfaction.
- Optimize beverage inventory, reducing waste and boosting profitability.
- Create training programs that elevate staff performance and event execution.
- Implement labor cost control, improving operational efficiency and club operations.
- Organize high-profile events, increase member engagement and club attendance.
Assistant General Manager
Cattleshed Wine and Steak Bar
Alpharetta, GA
08.2023 - 03.2024
- Managed inventory, reducing waste and ensuring timely stock replenishment for operational efficiency.
- Designed staff training programs, enhancing skills and service quality.
- Optimized scheduling, minimizing wait times and enhancing guest experience.
- Analyzed sales data to identify trends, driving targeted promotions and revenue growth.
Front of House Manager
The River Club
Suwanee, GA
08.2021 - 08.2023
- Managed dining operations, ensuring high-quality service and member satisfaction.
- Led a team to consistently achieve service excellence and operational efficiency.
- Trained staff, developed schedules, and designed specialty cocktails, enhancing menu appeal.
- Conducted inventory management, optimizing stock levels and reducing waste.
- Coordinated major events, ensuring seamless execution and positive member experiences.
Lead Server
Cherokee Town and Country Club
Atlanta, GA
12.2020 - 08.2021
- Led team in delivering exceptional service to enhance member satisfaction and club atmosphere.
- Trained and guided new staff, fostering a collaborative and efficient team environment.
- Adapted to member preferences, ensuring personalized experiences and improved service quality.
Education
Bachelor of Science - Healthcare Data Analytics
University of North Georgia
05-2025
Skills
- Management
- Microsoft Office
- EHR systems
- SQL
- Python
- Data analysis
- Healthcare compliance
References
References available upon request.
Timeline
Assistant Director of Food and Beverage
Austin Country Club
06.2026 - Current
Assistant Food and Beverage Manager
Cherokee Town and Country Club
04.2025 - 06.2026
Assistant Banquet Manager
Cherokee Town and Country Club
03.2024 - 04.2025
Assistant General Manager
Cattleshed Wine and Steak Bar
08.2023 - 03.2024
Front of House Manager
The River Club
08.2021 - 08.2023
Lead Server
Cherokee Town and Country Club
12.2020 - 08.2021
Bachelor of Science - Healthcare Data Analytics
University of North Georgia