Kassidy Evans
Saint Joseph
Summary
Dynamic and results-driven professional with extensive experience at The Bloc Dispensary, excelling in team leadership and cannabis compliance. Proven track record in enhancing sales performance and fostering patient relationships. Skilled in inventory management and conflict resolution, with developing proficiency in METRC to ensure operational excellence.
Overview
1
1
year of professional experience
Work History
Lead Patient Care Advocate (Supervisor)
The Bloc Dispensary
10.2025 - Current
- Lead day-to-day store operations including opening and closing procedures, cash handling, and floor supervision
- Support and coach Patient Care Advocates to ensure consistent patient-first service and policy adherence
- Assist with inventory counts, audits, and operational accuracy in compliance with state regulations
- Serve as a point of escalation for patient concerns and staff questions
- Communicate with store and district leadership regarding operational needs and workflow improvements
- Actively developing proficiency in METRC, with additional training supported by district management
Patient Care Advocate (Budtender)
The Bloc Dispensary
11.2024 - 10.2025
- Provided compliant, personalized cannabis education to medical and adult-use patients
- Built strong patient relationships that contributed to repeat business and daily sales goals
- Trained new hires on POS systems, product knowledge, compliance basics, and customer service standards
- Assisted with inventory organization, restocking, and product accuracy
- Maintained strict adherence to company SOPs and state cannabis regulations
Education
High School Diploma - Computer Science
Lake Michigan College
Benton Harbor, MISkills
- Team Leadership & Coaching
- New Hire Training & Onboarding
- Cannabis Compliance & SOP Adherence
- Inventory Management & Audits
- Cash Handling & Store Operations
- Customer Conflict Resolution
- Sales Performance & Product Education
- METRC (Developing Proficiency)
- Opening & Closing Procedures
- POS & Retail Technology Systems
Leadership Highlights
- Promoted internally at The Bloc Dispensary within one year
- Identified and encouraged by District Manager to apply for Assistant Manager / General Manager role
- Trusted with leadership responsibilities prior to formal promotion
- Proactive in identifying growth areas and seeking additional training
Additional Industry Experience
Cannabis & Agriculture, 3+, Hands-on experience with cannabis handling and agricultural practices. Strong foundation in plant knowledge, responsibility, and regulated workflows.
Timeline
Lead Patient Care Advocate (Supervisor)
The Bloc Dispensary
10.2025 - Current
Patient Care Advocate (Budtender)
The Bloc Dispensary
11.2024 - 10.2025
High School Diploma - Computer Science
Lake Michigan College