Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassidy Goins

Monroe

Summary

Compassionate and dedicated professional with a strong work ethic and proven ability to build positive relationships. Skilled in fostering inclusive, supportive environments and guiding others through high-pressure situations with patience and empathy. Experienced in teamwork, conflict resolution, and creating welcoming spaces that promote growth and collaboration.

Overview

4
4
years of professional experience

Work History

Server/Hostess Trainer

Texas Roadhouse
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Cashier/Server

Scoops Ice Cream
03.2022 - 04.2023
  • Operated cash register for cash transactions with excellent accuracy levels.
  • Provided support to fellow team members when needed, creating a cohesive work environment.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Safety City Supervisor

Ida High School
06.2022 - 07.2022
  • Supervised and coordinated daily activities for groups of children
  • Implemented engaging and age-appropriate Safety City programs, including arts and crafts and safety lessons
  • Educated children on ways to stay safe and be more conscious of the world around them
  • Ensured the safety and well-being of all Safety City participants by enforcing safety guidelines

Education

Bachelor of Arts - Social Work

University of Toledo
Toledo, OH
05-2028

No Degree - General Studies

Monroe County Community College
Monroe, MI

High School Diploma -

Ida High School
Ida, MI
06-2024

Skills

  • Strong work ethic
  • Team collaboration
  • Performance improvement
  • Exceptional customer service
  • Advocate
  • Friendly
  • Patient

Languages

American Sign Language
Elementary

Timeline

Server/Hostess Trainer

Texas Roadhouse
03.2023 - Current

Safety City Supervisor

Ida High School
06.2022 - 07.2022

Cashier/Server

Scoops Ice Cream
03.2022 - 04.2023

Bachelor of Arts - Social Work

University of Toledo

No Degree - General Studies

Monroe County Community College

High School Diploma -

Ida High School

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