KASSIE AMMON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Frutchey Eye Care
10.2019 - 10.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed patient referrals to other medical specialists.
Certified Nursing Assistant
Private In-Home Care
07.2016 - 01.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Preschool Teacher
Kid City
01.2007 - 01.2015
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Certified Home Health Aide - Health Aide
Southern Technical Institute
Orlando, FL2018
High School Diploma -
Wilford-Woodruff Academy
Altamonte Springs, FL2002
Skills
- Records Management
- Mail Management
- Letter Preparation
- Payment Collection
- Insurance Verification
- Proficient in multiple operating systems
- Account Management
- Reminder Calls
- Paperwork Coordination
Certification
Optometric technician Certified Nursing Assistant Certified Home Health Aide CPR Certified- American Heart Association Experienced in Alzheimer's & Dementia Care Compassionate Knowledge in Medical Terminology Assistance with Daily Living
Timeline
Medical Receptionist
Frutchey Eye Care
10.2019 - 10.2023
Certified Nursing Assistant
Private In-Home Care
07.2016 - 01.2019
Preschool Teacher
Kid City
01.2007 - 01.2015
Certified Home Health Aide - Health Aide
Southern Technical Institute
High School Diploma -
Wilford-Woodruff Academy
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