Kassie Benson
Indianapolis,IN
Summary
Dynamic Commercial Accounts Manager and General Manager with a proven track record at Garage Door Doctor LLC and Speedway Gas Station. Excelled in client acquisition and relationship management, boosting sales through strategic decision-making and persuasive communication. Skilled in data analysis and proposal writing, consistently achieving long-term business growth and high customer satisfaction.
Overview
14
14
years of professional experience
Work History
Commercial Accounts Manager
Garage Door Doctor LLC
02.2017 - Current
- Analyzed client needs to identify coverage solutions and produced policy and quotes.
- Maintained required data in agency management system to follow corporate guidelines.
- Prepared orders and issued binders, proofs of insurance and endorsements for delivery to clients.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Managed any where from 10 - 20 calls and emails per day helping customers with their needs.
General Manager
Speedway Gas Station
08.2010 - 02.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed approximately 3 - 5 vendors per day.
Education
High School Diploma -
Warren Central High School
Indianapolis, IN05.2003
Skills
- Data-driven decision-making
- Client acquisition
- Relationship Management
- Influencing Others
- Invoicing
- Cash Handling
- Opening and closing procedures
- Processing payments
- Proposal Writing
Timeline
Commercial Accounts Manager
Garage Door Doctor LLC
02.2017 - Current
General Manager
Speedway Gas Station
08.2010 - 02.2017
High School Diploma -
Warren Central High School
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