Caring Intake Specialist with proven skills in case management, youth registration and document processing. Highly organized and with an empathic communication style. Ready to bring 9 years' experience to a rewarding to new position.
Work History
Intake Specialist \ JCO III
Department of Juvenile Justice
Dalton, GA
02.2024 - Current
Answered and logged incoming inquiries via phone, fax and email.
Conducted initial intake interview to obtain Youth information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
Issued, gathered and inspected intake forms to confirm correct signatures and information.
Processed paperwork, obtained legal forms and secured confidential information.
Coordinated with external agencies to ensure continuity of care for youth.
Maintained positive attitude and effectively de-escalated youth during crisis situations.
Sergeant
Department of Juvenile Justice
Dalton, GA
02.2024 - 02.2024
Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of staff and youth promptly and efficiently.
Identified needs of staff and youth promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Worked with cross-functional teams to achieve goals.
Maintained updated knowledge through continuing education and advanced training.
Director of Victim Services at South Carolina Department of Juvenile JusticeDirector of Victim Services at South Carolina Department of Juvenile Justice