Summary
Work History
Education
Skills
Timeline
Generic

Kassie Lancaster

Chatsworth,GA

Summary

Caring Intake Specialist with proven skills in case management, youth registration and document processing. Highly organized and with an empathic communication style. Ready to bring 9 years' experience to a rewarding to new position.

Work History

Intake Specialist \ JCO III

Department of Juvenile Justice
Dalton, GA
02.2024 - Current
  • Answered and logged incoming inquiries via phone, fax and email.
  • Conducted initial intake interview to obtain Youth information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
  • Issued, gathered and inspected intake forms to confirm correct signatures and information.
  • Processed paperwork, obtained legal forms and secured confidential information.
  • Coordinated with external agencies to ensure continuity of care for youth.
  • Maintained positive attitude and effectively de-escalated youth during crisis situations.

Sergeant

Department of Juvenile Justice
Dalton, GA
02.2024 - 02.2024
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of staff and youth promptly and efficiently.
  • Identified needs of staff and youth promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Associate of Science - Criminal Justice

University of Phoenix
Tempe, AZ
11-2014

Skills

  • Intake Assessment
  • Juvenile Tracking System Efficient
  • Secial Incident data entry
  • Youth Intake
  • Emergency Management
  • Field Training Officer
  • Leadership Training

Timeline

Intake Specialist \ JCO III

Department of Juvenile Justice
02.2024 - Current

Sergeant

Department of Juvenile Justice
02.2024 - 02.2024

Associate of Science - Criminal Justice

University of Phoenix
Kassie Lancaster