Kassie Shriver
Richmond,VA
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated HHS professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Eager to learn and grown within HHS; the company who has taught, groomed, and promoted me throughout my professional journey.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director of Patient Transport
HHS
Memorial Regional Medical Center
08.2023 - Current
- Recruiting, interviewing, hiring, and onboarding employees.
- Optimized staff performance by designing comprehensive training programs tailored to meet our customers needs.
- Facilitating cross-functional collaboration for improved decision-making processes within the facility.
- Evaluating employee performance objectively using established metrics, proformance indicators, and facility guidelines.
- Managing payroll processes, ensuring accurate and timely compensation.
- Conducting multiple patient satisfaction surveys weekly.
- Engaging in ongoing professional development to stay current with advances and best practices in the healthcare field.
Patient Transporter
HHS / HCA
Grand Strand Regional Medical Center
09.2022 - 08.2023
- Coordinated with nursing staff, physicians, and radiology department to ensure timely transport to expediting inpatient testing.
- Conducted weekly safety huddles with team members.
- Monitored and maintained equipment, ensuring proper function and availability when needed.
- Transporting patient to and from various locations within a large facility.
- Communicated effectively with team members, patients, and healthcare professionals to provide excellent patient care.
- Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
Accounting Clerk
Briarcliffe RV Resort
Myrtle Beach, SC
11.2020 - 08.2022
- Gathered, evaluated and summarized account data in detailed financial reports.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Patient Transporter Supervisor
HHS
Grand Strand Regional Medical Center
03.2018 - 11.2020
- Maintained confidentiality of patient data and condition to safeguard health information within HIPPA regulations.
- Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
- Followed sanitary and safety regulations to ensure functionality and availability when needed.
- Lead training initiatives, ensuring the development and implementation of company policy and procedures.
- Overseen day-to-day operations of patient flow.
Education
Early Childhood Education
The University of Rio Grande
Rio Grande, OH2012
Skills
- Leadership (lead by example)
- Team Player
- Recruitment
- Operations Management
- Interpersonal Skills
- Business Growth Initiatives
- Corporate Communications
- Healthcare Compliance Knowledge
- Effective Decision Making
- Organization
- Time Management
Certification
- BLS / CPR Certified
Timeline
Director of Patient Transport
HHS
08.2023 - Current
Patient Transporter
HHS / HCA
09.2022 - 08.2023
Accounting Clerk
Briarcliffe RV Resort
11.2020 - 08.2022
Patient Transporter Supervisor
HHS
03.2018 - 11.2020
Early Childhood Education
The University of Rio Grande