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Kassy Cole
Jackson
Summary
Attentive manager with wide-ranging culinary experience in various settings. Produces quality meals while adhering to safety and sanitation guidelines. Possesses excellent organization and time management skills, while also being able to learn things at a fast pace. Great at cash handling, distributing tasks, and maintaining a clean and friendly work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Gaslight Village Assisted Living
03.2025 - Current
- Prepared nutritious meals in accordance with dietary guidelines for residents.
- Maintained high standards of cleanliness and safety in food handling practices.
- Trained new employees on cooking techniques, safety protocols, and equipment usage.
- Prepared food items in compliance with recipes and portioning control guidelines.
Barista Trainer
Starbucks
07.2023 - 07.2024
- Trained new baristas on beverage preparation techniques and customer service standards.
- Oversaw tip distribution.
- Prepared and served high-quality beverages, ensuring customer satisfaction and adherence to recipes.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Shift Lead
Taco Bell
06.2023 - 11.2023
- Oversaw daily operations and ensured team adherence to safety protocols.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Managed inventory to ensure accurate stock levels and minimize discrepancies.
Team Trainer
Taco Bell
03.2021 - 06.2023
- Assisted in training new team members on operational procedures and company policies.
- Demonstrated effective use of tools and systems during training sessions for new hires.
- Trained other employees in customer service, food safety, and performance requirements.
Education
Associate of Arts - Business
Jackson College
Jackson, MI06-2026
Leslie High School
Leslie06-2023
Skills
- Customer service
- Cooking
- Cleaning
- Food preparation and handling
- Multitasking and organization
- Employee training
- Conflict resolution
- Inventory management
- Cash handling
- Time management
- Attention to detail
- Order taking
Certification
- Driver's License - March 2021
- Servsafe License (Taco Bell Shift Lead) - July 2023 to July 2028
- Food Handler's License (Cook) - June 2025 to present
Interests
Timeline
Cook
Gaslight Village Assisted Living
03.2025 - Current
Barista Trainer
Starbucks
07.2023 - 07.2024
Shift Lead
Taco Bell
06.2023 - 11.2023
Team Trainer
Taco Bell
03.2021 - 06.2023
Associate of Arts - Business
Jackson College
Leslie High School
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