Kat Anthony
Saint Paul,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated to learn, grow and excel in Customer Service. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Veterinary Technician Assistant/Specialties Assistant
University Of Minnesota
St. Paul, MN
08.2019 - Current
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Administered medications to animals in treatment and documented changes in condition.
- Triaged incoming patients to determine treatment needs and urgency of care.
Administrative Assistant
Fil-A-Chip
Rogers, MN
03.2018 - 08.2019
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Floor Supervisor
The Woof Room
Brooklyn Park, Minnesota
06.2017 - 05.2019
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Opened and closed store 6 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Associate of Arts - Liberal Arts And General Studies
Normandale Community College
Minneapolis, MN05.2022
Skills
- Customer Service
- Verbal and Written Communication
- Microsoft Office
- Excel
- Supply Ordering and Restocking
- Patient Recordkeeping
- Cleaning and Sanitizing
- Attention to Detail
- Bookkeeping and Accounting
- Relationship Building
- Appointment Scheduling
- Patient Check-Ins
Timeline
Veterinary Technician Assistant/Specialties Assistant
University Of Minnesota
08.2019 - Current
Administrative Assistant
Fil-A-Chip
03.2018 - 08.2019
Floor Supervisor
The Woof Room
06.2017 - 05.2019
Associate of Arts - Liberal Arts And General Studies
Normandale Community College