Kat Benson
Manchester,NH
Summary
Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
14
14
years of professional experience
Work History
Account Manager
Packable
02.2023 - 05.2024
- Analyzed client data and identified opportunities for growth.
- Maintained accurate records of all customer interactions in the CRM system.
- Managed multiple accounts simultaneously while meeting deadlines.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
Buyer
Pharmapacks, LLC
08.2019 - 08.2022
- Managed and maintained over 10,000 items in inventory company-wide
- Created purchase orders for 30+ vendors and coordinated all inbound deliveries
- Collaborated with other departments to ensure all business areas are properly supplied
- Established clear expectations and created effective plans for great client experience.
Corporate Sales Account Manager
Pharmapacks, LLC
10.2016 - 08.2019
- Worked as point of contact for clients to assist with all concerns.
- Communicated effectively both internally and externally via phone and email.
- Built and processed purchase orders for clients.
- Provided quarterly metrics that showcased department’s net contribution margin.
Shift Supervisor
Rite Aid
07.2015 - 02.2016
- Supported, mentored, and led team to provide excellent customer service.
- Assisted escalated customers with their questions and concerns.
- Built clear and effective schedules to ensure store was properly staffed.
- Audited store's funds each night to ensure safe was balanced.
Cashier
Rite Aid
10.2010 - 07.2015
- Helped customers locate items and complete purchases.
- Ensured shelves were always sufficiently stocked.
- Built seasonal planograms and end caps.
- Performed till audits at end of each shift.
Education
Lesley University
09.2013
High School Diploma -
Methuen High School
05.2011
Skills
- Pricing Knowledge
- Sales Experience
- Multitasking Strengths
- Stocking and Replenishing
- Retail Merchandising
- Guest Satisfaction
- Brand Management
Timeline
Account Manager
Packable
02.2023 - 05.2024
Buyer
Pharmapacks, LLC
08.2019 - 08.2022
Corporate Sales Account Manager
Pharmapacks, LLC
10.2016 - 08.2019
Shift Supervisor
Rite Aid
07.2015 - 02.2016
Cashier
Rite Aid
10.2010 - 07.2015
Lesley University
High School Diploma -
Methuen High School
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