Katrina Corbett
Randleman,NC
Summary
Dynamic business owner with a proven track record at the City of Greensboro, excelling in customer relations and issue resolution. Adept at business planning and team leadership, I consistently enhance customer satisfaction and drive operational efficiency. Committed to sustainable business models, I leverage strong communication skills to foster lasting client relationships.
Overview
9
9
years of professional experience
Work History
Business Owner
Self. The Little Apothecary
Randleman, NC
03.2018 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Department of Transportation
City of Greensboro
Greensboro, NC
02.2023 - 06.2024
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Self-motivated, with a strong sense of personal responsibility.
Machine Operator
Technimark
Asheboro, NC
02.2020 - 07.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Third Key Holder
Claries
Greensboro, NC
05.2016 - 05.2017
- Supported marketing initiatives by distributing promotional materials and organizing special events instore.
- Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
- Implemented visual merchandising standards to create an appealing shopping experience for customers.
- Coordinated staff scheduling to ensure adequate coverage during peak hours without exceeding labor budgets.
Education
Graduated - College Tech Prep
Asheboro High School
Asheboro, NC06.2006
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Work Planning and Prioritization
- Business planning
- Employee training
- Team collaboration and leadership
- Project management
- Business development
- Issue resolution
- Budget control
- Social media marketing
- Staff hiring
- New business development
- Public speaking
- Sales oversight
- Sustainable business models
- Team leadership
- Business management
Timeline
Department of Transportation
City of Greensboro
02.2023 - 06.2024
Machine Operator
Technimark
02.2020 - 07.2020
Business Owner
Self. The Little Apothecary
03.2018 - Current
Third Key Holder
Claries
05.2016 - 05.2017
Graduated - College Tech Prep
Asheboro High School