Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kat Tran

Whitestown,IN

Summary

Highly motivated Senior Sales Associate able to leverage strong planning, problem-solving and customer service skills to achieve demanding sales objectives. Successful at cultivating and deepening relationships for a loyal account base. Ready to apply years of experience in a demanding position with room for advancement.

Overview

16
16
years of professional experience

Work History

Senior Sales Associate

Coach
06.2016 - Current
  • Built strong client relationships and provided high value-adding services
  • Asking appropriate open-ended questions to uncover needs/ wants
  • Used POS system to process sales, returns, online orders and gift card activations
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
  • Offered each customer high level, personal service and polite support to boost sales and customer satisfaction

Full Time Sales Associate

Coach
08.2007 - Current
  • Successfully assisted clients with product selections and purchases
  • Built rapport with clients by asking open ended questions and utilizing effective listening skills
  • Proven track record of success in an energetic quota driven environment
  • Maintained strong client relationships to ensure future business and maximum productivity

Assistant Manager

Coach
07.2010 - 05.2015
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies

Education

High School Diploma - undefined

Laguna Beach High School
Laguna Beach, CA
1996

Skills

  • Relationship building and management
  • Client development
  • Store displays
  • Excellent work ethic
  • High energy
  • Multi-tasking strength
  • Over 12 years of exceptional client service

Timeline

Senior Sales Associate

Coach
06.2016 - Current

Assistant Manager

Coach
07.2010 - 05.2015

Full Time Sales Associate

Coach
08.2007 - Current

High School Diploma - undefined

Laguna Beach High School

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Kat Tran