Kat Trueblood
Naples,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2022 - Current
- Managed team of baristas while ensuring smooth operations and high customer satisfaction
- Resolved customer complaints and maintained a positive work environment during high-stress situations.
Dog Walker/Pet Sitter
Rover.com
02.2018 - 05.2022
- Provided exceptional customer service, processed orders, and tracked shipments for accuracy
- Excellent customer service skills and proven ability to handle multiple pets
- Trusted by clients for dependable and flexible scheduling
- 5+ years of dog walking and pet sitting experience for various breeds.
Sales & Accounting Coordinator
IDProductsource
07.2019 - 02.2021
- Managed customer accounts, increased sales, and resolved issues for a fast-paced sales team
- Developed and maintained financial reports, analyzed data, and supported accounting functions
- Collaborated with cross-functional teams to streamline processes and drive business growth.
- Reconciled Accounts Payable for multiple international vendors
- Reviewed Accounts Receivable for customers on Net30 terms.
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Collaborated with internal departments to resolve discrepancies, fostering strong cross-functional relationships.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
Education
Bachelor of Arts - Gender, Women, And Sexualities Studies
Arizona State University
08.2025
Skills
- Conflict resolution
- Training and development
- Performance management
- Attention to detail
- Deadline oriented
- Staff Management
- Customer-Oriented
- Employee Training
- Inventory control and record keeping
- Policy Enforcement
Additional Information
- Trained new employees on company procedures and safety protocols.
- Managed team of baristas while ensuring smooth operations and high customer satisfaction.
- Resolved customer complaints and maintained a positive work environment during high-stress situations.
- Managed customer accounts, increased sales, and resolved issues for a fast-paced sales team.
- Developed and maintained financial reports, analyzed data, and supported accounting functions.
- Collaborated with cross-functional teams to streamline processes and drive business growth.
- Provided exceptional customer service, processed orders, and tracked shipments for accuracy.
- Excellent customer service skills and proven ability to handle multiple pets.
- Trusted by clients for dependable and flexible scheduling.
- 5+ years of dog walking and pet sitting experience for various breeds.
Timeline
Shift Supervisor
Starbucks
03.2022 - Current
Sales & Accounting Coordinator
IDProductsource
07.2019 - 02.2021
Dog Walker/Pet Sitter
Rover.com
02.2018 - 05.2022
Bachelor of Arts - Gender, Women, And Sexualities Studies
Arizona State University