KAT WILLIAMS
Chula Vista,CA
Summary
Knowledgeable Medical Assistant with background in coordinating patient care and ensuring seamless communication between medical staff and patients. Consistently recognized for improving patient satisfaction through efficient scheduling and compassionate interaction. Demonstrated ability to manage patient records and facilitate smooth operational workflows.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Shumway Cosmetic Surgery
03.2019 - Current
- Responsible for all new patient calls, consultations, patient education, coordinating surgery
- Maintained exam rooms for necessary supplies and materials needed
- Greeted patients and prepared them for their consultations
- Followed up with all new patient inquiries
- Educated patients and family members about the procedures
- Coordinated surgery dates and collected payments
- Assisted Dr
- Shumway with preop appointments, helped with sizing and ordered implants
- Maintained patient confidentiality and performed other related duties as directed or required.
Medical Assistant/Patient Coordinator
La Jolla Cosmetic Surgery Centre
01.2013 - 06.2017
- New patient consultations, generated quotes and reviewed with patients and family members
- Patient education
- Coordinated appointments/collected payments
- Sold treatment packages and skin care products
- Trained new staff on proper procedures and policies
- Assisted physicians with patients and follow up care
- Supported duties for procedures such as setting up and operating special medical equipment
- Collected, organized and restocked supplies in all rooms
- Tracked inventory and logs to maintain code
- Submitted prescriptions to pharmacy via phone, fax or web.
Medical Assistant
Del, Dermatology And Laser Of Del Mar Inc
01.2013 - 10.2013
- Assisted physician in follow-through of care
- New patient consultations/generated quotes/collected payment
- Completed clinical procedures and gathered patient data for interpretation by physician
- Prepared specimens for diagnostic evaluation
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
Dermatology
07.2012 - 12.2012
- Welcomed patients and inquired their interests and specific treatments
- Escorted and prepped patients for procedures
- Assisted with laser procedures and back office
- Maintained detailed records of test results by entering data and patient information into charts.
Medical Assistant
La Jolla Cosmetic Surgery Centre
02.2006 - 06.2008
- Assisted with hair transplant surgery including dissection of hair follicle, placement and closure of graft site
- Suture removal
- Maintained chart notes follow up calls to patients.
Education
General Studies -
GROSSMONT COLLEGE
El Cajon, CA01.2002
MARIC COLLEGE
San Diego, CA01.1997
General Studies -
SAN DIEGO MESA COLLEGE
San Diego, CA01.1996
Skills
- Strong client relations
- Exceptional communication skills
- Surgical Assistant
- Documentation
- Policies
- Quality
- Safety
- Sales
- Scheduling
- Team player
Certification
- PATIENT COORDINATOR, Shumway Cosmetic Surgery, 03/19 - 03/20
- MEDICAL ASSISTANT/PATIENT COORDINATOR, La Jolla Cosmetic Surgery Centre, 01/13 - 06/17
- MEDICAL ASSISTANT, Del, Dermatology And Laser Of Del Mar Inc, 01/13 - 10/13
- MEDICAL ASSISTANT, Dermatology, La Jolla, CA, 07/12 - 12/12
- MEDICAL ASSISTANT, La Jolla Cosmetic Surgery Centre, La Jolla, CA, 02/06 - 06/08
References
- KATHY SHUMWAY, Owner Of Shumway Cosmetic Surgery, (858) 587-2640, kathy@shumwaymd.com
- DR. WILLIAM GROFF, Board Certified Dermatologist, (858) 354-6249, Wgroff@clderm.com
Timeline
Patient Coordinator
Shumway Cosmetic Surgery
03.2019 - Current
Medical Assistant/Patient Coordinator
La Jolla Cosmetic Surgery Centre
01.2013 - 06.2017
Medical Assistant
Del, Dermatology And Laser Of Del Mar Inc
01.2013 - 10.2013
Medical Assistant
Dermatology
07.2012 - 12.2012
Medical Assistant
La Jolla Cosmetic Surgery Centre
02.2006 - 06.2008
MARIC COLLEGE
General Studies -
SAN DIEGO MESA COLLEGE
- PATIENT COORDINATOR, Shumway Cosmetic Surgery, 03/19 - 03/20
- MEDICAL ASSISTANT/PATIENT COORDINATOR, La Jolla Cosmetic Surgery Centre, 01/13 - 06/17
- MEDICAL ASSISTANT, Del, Dermatology And Laser Of Del Mar Inc, 01/13 - 10/13
- MEDICAL ASSISTANT, Dermatology, La Jolla, CA, 07/12 - 12/12
- MEDICAL ASSISTANT, La Jolla Cosmetic Surgery Centre, La Jolla, CA, 02/06 - 06/08
General Studies -
GROSSMONT COLLEGE
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