Katalin Grevel
Haslet
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Prestige Manager
Ulta Cosmetics
- Developed training programs to enhance team performance and product knowledge.
- Implemented customer service strategies to improve client satisfaction and loyalty.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Collaborated with marketing teams to execute promotional campaigns effectively.
- Mentored staff on best practices for product displays and merchandising techniques.
- Led cross-functional meetings to align departmental goals with overall business objectives.
- Drove consistent revenue growth by setting ambitious sales targets for the team based on historical data analysis and market research insights.
- Analyzed store performance metrics regularly to identify areas for improvement and implement necessary adjustments to meet goals.
- Enhanced client satisfaction by resolving customer concerns promptly and maintaining a clean, welcoming store environment.
- Managed inventory levels effectively, ensuring optimal stock availability while minimizing excess or obsolete items.
- Improved employee retention by fostering a positive work culture through regular team-building activities and open communication channels.
- Achieved impressive year-over-year increases in both top-line revenue and employee satisfaction scores, contributing to the overall success of the prestige department.
- Cultivated a loyal customer base through personalized consultations that emphasized attentive listening skills and expert product recommendations tailored to individual needs.
- Continuously sought opportunities for professional development by attending industry conferences and workshops, incorporating new insights into store operations and staff training programs
- Oversaw daily operations of the prestige department, including staff scheduling, budget management, and visual merchandising.
- Developed and implemented targeted promotional campaigns for key products, driving increased sales and brand awareness.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Organized promotional events and interacted with community to increase sales volume.
- Oversaw loss prevention efforts within the department, implementing security measures to minimize shrinkage.
- Supported loss prevention efforts through proper handling and storage of high-value products.
Assistant Manager
White House Black Market
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Wardrobing Customers
- Hitting store sales goal
- Ensured timely completion of price changes, markdowns, and promotions in the backroom area according to company guidelines.
- Managed markdowns efficiently, clearing out old inventory while preserving profit margins through strategic pricing strategies.
- Assisted with floorsets
Brand Representative
Justice For Girls
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Processed transactions accurately using POS system, ensuring smooth checkout operations.
- Maintained store appearance and organized merchandise displays to promote sales.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Handled returns and exchanges professionally, reinforcing company policies while maintaining positive customer relations.
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Effectively balanced multiple responsibilities including cashiering duties handling cash registers during busy periods without compromising quality service delivery.
- Maintained a clean and organized store environment for optimal shopping experience.
Personal Shopper
HEB Grocery Store
03.2024 - Current
- Assisted customers in selecting products based on preferences and needs.
- Developed knowledge of product lines to enhance personalized shopping experiences.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
Small Business Owner
Monroe Fabric Co
10.2020 - 01.2023
- Provided feedback on customer trends to improve inventory selection.
- Utilized point-of-sale systems for accurate transaction processing.
- Resolved customer inquiries and concerns promptly and professionally.
- Engaged with customers to build rapport and foster loyalty through exceptional service.
- Streamlined shopping processes for clients by conducting thorough research and staying current on trends and product availability.
- Developed and implemented promotional strategies to enhance customer engagement
- Oversaw inventory management, optimizing stock levels and reducing waste
- Established strong relationships with suppliers to negotiate favorable terms and pricing
- Implemented customer feedback systems to drive improvements in service delivery
- Led community outreach initiatives, enhancing brand visibility and loyalty
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Organized successful promotional events to generate increased traffic on our site, leading to higher sales conversions.
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
- Expanded customer reach through active engagement on social media platforms, promoting the shop's unique offerings while building an online community of brand advocates.
- Conducted regular market research to stay current on industry trends and align product offerings with consumer preferences.
- Printed custom fabric transfer, heat pressed, and cut each yard of fabric to ensure quality
- Ran an online shop through Shopify - Set our entire shop up including stock and pricing
- Photographed our fabrics for use in our online store
- Grew our business Facebook group to over 2,000 members through advertisement and social media
- Packed and shipped all orders through UPS or USPS
- Communicated with other countries to buy in bulk fabrics
Small Business Owner
Mmmkay Creation's
08.2018 - 10.2021
- Managed daily operations, ensuring seamless customer service and efficient workflow.
- Developed inventory management strategies to optimize stock levels and reduce waste.
- Oversaw financial transactions, maintaining accurate records for budgeting purposes.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Prepared annual budgets and monitored financial objectives.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Created hairbows and t-shirts with amazing quality
- Ran an online shop through shopify - set up my entire website and adjusted stock and pricing
- Ran and grew a business Facebook group to over 3,000 members
- Conducted rep searches for people who loved my items - they helped with advertising
- Made mockups and photographed every picture for the website
- Packaged and shipped all orders - frequently shipping through USPS and UPS
Education
Bachelor of Science - Business
The University of Texas At Arlington
Arlington, Texas, TX05.2021
Skills
- Operations management
- Human resources
- Marketing management
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Brand-building strategies
- Brand marketing
- Revenue growth
- New hire onboarding
- Sales tracking
- Document management
License
Cosmetology License
Lash Tech License
Timeline
Personal Shopper
HEB Grocery Store
03.2024 - Current
Small Business Owner
Monroe Fabric Co
10.2020 - 01.2023
Small Business Owner
Mmmkay Creation's
08.2018 - 10.2021
Prestige Manager
Ulta Cosmetics
Assistant Manager
White House Black Market
Brand Representative
Justice For Girls
Bachelor of Science - Business
The University of Texas At Arlington