Katalina Banuelos
El Paso,TX
Summary
Resourceful specialist with a unique blend of problem-solving skills, data analysis expertise, and a strong focus on customer service. Quickly grasps new technologies and processes to drive success in any role. Proven track record of effectively managing multiple projects and developing innovative solutions that deliver results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HIM Specialist Floater
Complete Health Management
08.2024 - 11.2024
- Provided respectful assistance to patients, staff members and insurance companies.
- Set up patients charts and documented information in various insurance company representatives.
- Pulled patient records and transferred information to appropriate parties.
- Scanned and validated medical records for upload.
- Safeguarded patient records, managing data transfers in compliance with HIPPA standards and organizational regulations.
- Audited patient records.
- Created shipping labels, sent out packages.
- Helped in legal department.
- Printed patient records.
- Communicated with different centers.
- Assisted with administrative duties
Teacher
StarChild Academy
12.2023 - 08.2024
- Monitored the classroom environment closely to maintain safety standards at all times
- Engaged children in hands-on activities designed to stimulate curiosity and develop problem-solving skills
- Cultivated meaningful relationships with families by providing feedback on their child's progress regularly
- Assisted in developing age-appropriate curriculum that focused on language, literacy, math, science, social studies, music, art, dramatic play
HIM Specialist
Complete Health Management
06.2023 - 11.2023
- Provided respectful assistance to patients, staff members and insurance companies
- Set up patients charts and documented information in various insurance company representatives
- Pulled patient records and transferred information to appropriate parties
- Verifies record copies before handing over
- Scanned and validated medical records for upload
- Safeguarded patient records, managing data transfers in compliance with HIPPA standards and organizational regulations
Document Trainer
Loyal Source Government Services
05.2022 - 03.2023
- Trained employees under the Office of Refugee Resettlement guidelines
- In communication with Office of Refugee Resettlement regarding updated on processes
- Learned all positions such as Chart auditor, Medical transcriptionist, Medical record clerk and front desk in order to train and better understand the positions
- Facilitated orientation and training classes to communicate policies and procedures to newly hired employees
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training
- Compiled and analyzed weekly trainee retention reports
- Prepared hard copy training materials, module summaries, videos and presentations
Case Aide
Loyal Source Government Services
05.2022 - 05.2022
- Maintained confidential patient documentation to prevent data compromise and comply with HIPPA regulations
- Picked up Unaccompanied Children from their dorms and took them to speak with their case managers through video call to discuss their case
- Performed administrative tasks associated with case management duties including filing paperwork and managing databases
- Compiled data from multiple sources to create detailed reports for review by supervisors
Medical Records Point of Contact
Loyal Source Government Services
01.2022 - 05.2022
- Compiled statistical data pertaining to the number of patients seen on a daily basis as well as other pertinent information requested by management team members
- Delegated assignments to employees in assurance they get done properly
- Ensured timely completion of paperwork and documentation related to patient visits
- Implemented new processes for tracking incoming requests from insurance companies in order to reduce turnaround times for processing claims
- Maintained accurate appointment schedules using computer software programs such as Medisoft or EMR systems
- Conducted periodic audits of patient files in order to verify that all documents are up-to-date and complete according to established standards
- Created reports summarizing various aspects of the department's performance such as total number of completed records per month or average wait time for an appointment request
- Worked under the Office of Refugee Resettlement guidelines
- Safeguarded patient records, managing data transfers in compliance with HIPPA
Associate
Lowes Home Improvement
06.2020 - 12.2021
- Developed strong customer service skills through daily interactions with customers
- Trained new employees on basic customer service techniques and procedures
- Operated cash register to process cash, check and credit transactions
- Worked in the Electrical department
- Assisted customers with any questions in all departments
- Worked in Outside garden/ Seasonal Department
- Prepared detailed reports for management to clarify existing trends, review sales, inventory data, support shrink minimization and safety awareness
- Ran Inventory and coordinated a team to support and execute inventory
Education
Medical Assistant
Western Technical College
El Paso, TXHigh School Diploma -
El Paso High School
El Paso, TX06.2019
Skills
- Problem-Solving
- Self Motivation
- Experience with Microsoft, Excel, Powerpoint
- Team Collaboration
- Organizational Skills
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Attention Detail
- Willing to learn new and all things
- Experience with UPS, USPS, Fedex
- Experience with Humana
- Friendly, Positive Attitude
Certification
- Forklift License
- Standing Forklift License
- Cherry Picker License
- Tier 2 security clearance
Timeline
HIM Specialist Floater
Complete Health Management
08.2024 - 11.2024
Teacher
StarChild Academy
12.2023 - 08.2024
HIM Specialist
Complete Health Management
06.2023 - 11.2023
Document Trainer
Loyal Source Government Services
05.2022 - 03.2023
Case Aide
Loyal Source Government Services
05.2022 - 05.2022
Medical Records Point of Contact
Loyal Source Government Services
01.2022 - 05.2022
Associate
Lowes Home Improvement
06.2020 - 12.2021
High School Diploma -
El Paso High School
Medical Assistant
Western Technical College
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