KaTara Edwards
Winchester ,VA
Summary
Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
10
10
years of professional experience
Work History
Direct Care Worker
Personal Employer
07.2022 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Server
Outback Steakhouse
07.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Lead Key Holder
Cracker Barrell Old Country Store
08.2018 - 05.2021
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw team of 30 employees.
Direct Care Worker
Right At Home Health Care
01.2015 - 01.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Documented vitals, behaviors and medications in client medical records.
Education
Medical Assistant
Laurel Ridge Community College
Middletown, VA11.2023
.... - Phlebotomy
Lord Fairfax Community College
Middletown, VA06.2022
High School Diploma -
Skyline High School
Front Royal, VA04.2013
Skills
- Patient Support
- Time Management
- Drawing Blood
- Quality Control
- Heel Sticks
- HIPAA
- Venipuncture and Capillary Puncture
- Critical Thinking
- Assisting with Physical Exams
- Direct Patient Care
- First Aid
- Wound Care and Irrigation
- Completing Insurance Forms
- EMR Systems
Timeline
Direct Care Worker
Personal Employer
07.2022 - Current
Server
Outback Steakhouse
07.2021 - Current
Lead Key Holder
Cracker Barrell Old Country Store
08.2018 - 05.2021
Direct Care Worker
Right At Home Health Care
01.2015 - 01.2017
Medical Assistant
Laurel Ridge Community College
.... - Phlebotomy
Lord Fairfax Community College
High School Diploma -
Skyline High School
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