Katarina Guillot
San Diego,CA
Summary
Skilled in event planning and team collaboration, I foster a positive learning environment while driving audience growth and brand consistency across platforms. In addition a Dynamic Dance Instructor and Social Media Marketing Director with a proven track record at Arthur Murray San Diego, enhancing customer satisfaction through tailored lessons and engaging content creation.
Overview
9
9
years of professional experience
Work History
Dance Instructor
Arthur Murray San Diego
San Diego, CA
06.2023 - Current
- Developed and implemented dance classes for students of all ages, levels and abilities.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Planned special events such as recitals or competitions to showcase student work.
- Collaborated with other instructors to develop lessons plans that meet the needs of each student's level of ability.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Adapted teaching methods to accommodate different learning styles and abilities.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Social Media Marketing Director
EdwinyKat
Sacramento, CA
03.2021 - Current
- Contributed to a rise in 10K followers in the span of a year.
- Used editing and graphic design tools to create content and visuals for social channels.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Prepared monthly calendar to manage online content across multiple platforms.
Bachata Sensual Xperience
Dance Instructor
La Jolla, California
09.2022 - 06.2023
- Created and delivered carefully-planned lessons to introduce students to proper dance techniques in individual and partner dancing.
- Instructed groups of individual and coupled dancers in bachata.
- Taught workshops at festivals in and out of state.
- Collaborated with other team members to create dance socials and gatherings.
Social Media Manager
Dance on The Edge
Sacramento, CA
04.2020 - 04.2022
- Contributed ideas during strategic and conceptual brainstorming sessions.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Tracked social media metrics to determine audience growth rate, volume and reach.
Restaurant Busser
La Cosecha Bar + Restaurant
Sacramento, CA
05.2019 - 09.2019
- Maintained stock and cleanliness of stations for meal periods.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Observed tables to tend to guest needs and identify customer service opportunities.
Hostess
La Cosecha Bar + Restaurant
Sacramento, CA
05.2018 - 09.2018
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Customer Service Assistant
Raging Waters Sacramento
Sacramento, CA
05.2017 - 09.2017
- Increased customer satisfaction ratings by answering questions, suggesting effective solutions and resolving issues quickly.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making (and increase sales).
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Ice Cream Scooper
Cornflower Creamery
Sacramento, CA
05.2016 - 09.2016
- Operated cash register to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assembled and served ice cream according to specific guest requirements.
Education
Ph.D. - Dance
University of San Diego
San Diego, CA07-2025
Skills
- Organizational Skills
- People Skills
- Conflict Resolution
- Reliable & Trustworthy
- Supervision & Leadership
- Photo and Video Editing
- Computer Editing
- Upbeat and Positive Personality
- Customer service
- Event planning
- Dance instruction
- Team collaboration
Timeline
Dance Instructor
Arthur Murray San Diego
06.2023 - Current
Bachata Sensual Xperience
Dance Instructor
09.2022 - 06.2023
Social Media Marketing Director
EdwinyKat
03.2021 - Current
Social Media Manager
Dance on The Edge
04.2020 - 04.2022
Restaurant Busser
La Cosecha Bar + Restaurant
05.2019 - 09.2019
Hostess
La Cosecha Bar + Restaurant
05.2018 - 09.2018
Customer Service Assistant
Raging Waters Sacramento
05.2017 - 09.2017
Ice Cream Scooper
Cornflower Creamery
05.2016 - 09.2016
Ph.D. - Dance
University of San Diego
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