Early-career library professional with over four years of experience supporting circulation, patron records, and front desk operations. Strong communication, organization, and customer service skills used to assist patrons by phone, email, and in person. Reliable support for daily library services, technical help, and policy compliance.
Overview
5
5
years of professional experience
Work History
Library Aide
Town of Blackstone
Blackstone, Massachusetts
08.2021 - Current
Managed check-in and check-out of books, media, and community resources to ensure efficient circulation.
Updated patron records and item statuses in library catalog systems.
Located requested materials and guided patrons through collection areas.
Supported Town of Blackstone library staff with daily front desk tasks.
Answered patron inquiries regarding library policies, services, and resources via phone or email.
Provided technical support to patrons utilizing the library's computers, online resources and printers.
Conducted regular shelf-reading sessions to ensure that all material was properly shelved.
Executed regular weeding and inventory control to enhance relevance of library collections.
Implemented and monitored compliance with library policies and procedures.
Handled daily cash transactions for fines, fees, and other library services.
Coordinated interlibrary loans with various networks to successfully fulfill patron requests.
Provided assistance with programming activities such as Young Adult crafts.
Developed strong understanding of cataloging books and other materials through various methods.
Handled in-person and telephone requests for information and materials.
Shelved returned materials using the Dewey Decimal Classification and alphabetic order.