Katarina Juric
San Francisco,CA
Summary
Dynamic professional with extensive experience in travel and tourism industry as a Hotel Concierge and Tour Guide. Expert in customer service and communication, I excel in scheduling memorable experiences for guests. Fluent in English, Spanish, and Croatian, I leverage my sales skills to enhance client satisfaction and drive business success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Hotel Concierge
Big Bus Tours
San Francisco, CA
02.2018 - Current
- Scheduled tours, car rentals, restaurant reservations and other activities for guests.
Tour Guide
Big Bus Tours
San Francisco, CA
02.2017 - 02.2018
- Local tour guide doing the tours on Hop of Hop on Bus and walking tours of the city
Accountant
Cargo D.o.o.
Zagreb, Croatia
05.2011 - 02.2014
- Responsible for businesses financial transactions
Education
Associate of Arts - Travel And Tourism
City College of San Francisco
San Francisco, CA03-2017
Skills
- Fluent in English, Spanish and Croatian
- Customer service
- Communication skils
- Sales
Certification
- Tour Leader official license
- Accounting and finance official license
Timeline
Hotel Concierge
Big Bus Tours
02.2018 - Current
Tour Guide
Big Bus Tours
02.2017 - 02.2018
Accountant
Cargo D.o.o.
05.2011 - 02.2014
Associate of Arts - Travel And Tourism
City College of San Francisco
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