Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Katarina Meredith

Aurora,MO

Summary

Dynamic professional with a proven track record at Mercy, adept in customer service and front-end performance optimization. Excelled in enhancing referral coordination, achieving significant productivity goals, and ensuring meticulous documentation accuracy. Demonstrated exceptional time management and self-motivation, contributing to improved patient care and operational efficiency.


Overview

7
7
years of professional experience

Work History

Front End Associate

Costco
09.2023 - 01.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

Embroider Technician

Morris Bro's Embroidery
05.2019 - 12.2020
  • Performed counting and inspection of products during sewing process.
  • Sewed or assembled fabric or hardware.
  • Met or exceeded monthly productivity goals and contributed significantly to department goals.
  • Consistently met project deadlines, effectively prioritizing multiple orders based on urgency and complexity.

Neonatal Nourishment Tech

Mercy
04.2018 - 04.2019

Communicated with Doctors everyday to update feedings for babies


Collected milk from mothers each day so I could prepare their baby's food for 24 hours


Ordered supplies and Donor Breastmilk for the Neonatal Intensive Care Unit

Neonatal Intensive Care Associate

Mercy
01.2018 - 04.2018
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and assisted residents through individual service plans.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Cleaned baby rooms and all baby beds
  • Restocked every room with medical supplies

Lead Referral Coordinator

Mercy Springfield
12.2016 - 01.2018
  • Collaborated with healthcare providers to establish strong working relationships, promoting seamless referral coordination.
  • Leveraged technology solutions to automate repetitive tasks within the referral process, freeing up time for team members to focus on complex cases.
  • Assisted in the development and implementation of company-wide policies related to referral coordination operations.
  • Requested Insurance authorization for physical therapy patients
  • Scheduled appointments for patients

Education

Early Childhood Special Education

Missouri Southern State University
Joplin, MO

High School Diploma -

Aurora Highschool
Aurora Mo
05-2012

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Notetaking and documentation
  • HIPAA regulations
  • Self-motivation and initiative
  • Documentation accuracy

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved milk errors which led to a safer environment for nurses and babies.
  • Achieved a better work environment by reorganizing my work space with spreadsheets and milk bins to allow more accuracy and efficiency as a nourishment technician
  • Achieved better patient care through effectively helping with getting insurance authorizations done quicker.

Languages

English
Full Professional

Timeline

Front End Associate

Costco
09.2023 - 01.2024

Embroider Technician

Morris Bro's Embroidery
05.2019 - 12.2020

Neonatal Nourishment Tech

Mercy
04.2018 - 04.2019

Neonatal Intensive Care Associate

Mercy
01.2018 - 04.2018

Lead Referral Coordinator

Mercy Springfield
12.2016 - 01.2018

Early Childhood Special Education

Missouri Southern State University

High School Diploma -

Aurora Highschool
Katarina Meredith