Katarina Rogers

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

As a Third Class Petty Officer I

• Created and maintained confidential records
• Professionally answered phone calls and responded to questions with a problem-solving mindset
• Generated schedules and confirmed with personnel
• Decorated the office, contributing to the welcome and peaceful environment
• Made photocopies of classified documents and filed accordingly in a timely manner
• Created training materials and conducted training sessions to ensure compliance with policies and procedures

• Developed and implemented health and safety policies that ensured a safe and secure workplace for staff and customers
• Monitored and maintained the dining area and front desk to ensure a clean, safe, and a pleasant environment for guests and staff
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Assisted with setting up promotional displays
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently