Katarya Robinson

Mount Vernon,NY

Summary

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.

Overview

years of professional experience

Work History

Assistant Property Manager

PRIME LOCATIONS, INC.

Yonkers, NY

04.2024 - Current

Coordinated operational activities to enhance efficiency across 15 condo and co-op buildings, serving 700+ units.
Monitored and controlled delinquency processes by issuing arrears notices.
Coordinated maintenance requests, ensuring timely completion of service tasks.
Developed and disseminated building-wide communications and compliance letters to ensure regulatory adherence.
Facilitated effective communication with residents, addressing inquiries and resolving issues to enhance satisfaction.
Complete bank questionnaires, charge/credit forms, and lease-related documentation

Administrative Assistant

DOLPHIN PROPERTY SERVICES

Bronx, NY

04.2023 - 04.2024

Managed office communications, ensuring timely responses and effective information flow.
Coordinated scheduling for meetings, optimizing availability across multiple teams.
Developed and maintained filing systems, enhancing document retrieval efficiency.
Assisted in rent collection, budget tracking and expense reporting, ensuring accuracy in financial documentation.
Collaborated with vendors to schedule inspections and repairs efficiently.

Office Administrator

SENTINEL

Mount Vernon, NY

02.2021 - 04.2023

Supported leasing, payments, and compliance reporting
Managed procurement of office supplies and facilitated vendor relationships to ensure operational efficiency.
Managed bookkeeping and maintained tenant records with precision.
Streamlined office operations, enhancing workflow efficiency and communication among departments.
Developed and implemented office policies that improved administrative processes and employee productivity.

Education

High School Diploma -

JCC of Staten Island

Staten Island

Skills

Property Management: Yardi, Section 8, LIHTC, Compliance Tracking, Lease Processing
Administrative Operations: Meeting Coordination, Credit/Charge Forms, Bank Questionnaires, Arrears
Tenant Relations: Resident Communication, Work Order Management, Conflict Resolution
Technical Proficiency: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Administrative support
Telephone and email etiquette
Property tours and inspections

Timeline