Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katarzyna Blank

Big Rock,IL

Summary

Results-driven Operations and Administrative Professional with over seven years of experience managing complex workflows in high-volume settings. Expertise in documentation control, tracking systems, and stakeholder communication. Focused on enhancing processes and delivering time-sensitive projects efficiently. Ready to leverage project coordination and tracking skills in a construction project environment.

Overview

11
11
years of professional experience

Work History

Client Manager II

Innova Solutions Inc
Big Rock, IL
04.2025 - Current

Promoted into leadership role supporting a workforce program exceeding 1,400 individuals in a highly regulated, deadline-driven environment. Operate with substantial independence while managing documentation control, reporting, and compliance tracking.

  • Maintain structured tracking systems to monitor deliverables, deadlines, and compliance documentation, ensuring projects remain on schedule.
  • Prepared detailed reports and operational updates for leadership to inform project status and decision-making.
  • Coordinated recurring strategic meetings; developed agendas, documented meeting notes, distributed recaps, and tracked follow-up action items to ensure accountability and alignment.
  • Audit documentation for completeness and accuracy, ensuring alignment with regulatory and procedural standards.
  • Reviewed timesheets, expense submissions, and invoice discrepancies; initiated corrective actions to ensure compliance with organizational standards.
  • Review invoices, timesheets, and expense discrepancies; initiate corrective actions to maintain cost control and financial accuracy.
  • Serve as escalation point for complex operational issues, exercising independent judgment to resolve time-sensitive matters.
  • Collaborate with internal departments, external partners, and leadership to address complex issues.
  • Led documentation standardization initiatives to streamline processes and minimize errors, enhancing compliance and operational efficiency.

Client Manager I (Program Manager)

Innova Solutions Inc
Big Rock, IL
01.2023 - 04.2025
  • Managed a large-scale compliance initiative involving 1,400+ records by designing an automated Excel-based tracking solution to improve reporting accuracy and reduce processing time.
  • Coordinated cross-functional teams to meet strict deadlines during a high-volume staffing initiative, minimizing disruptions and maintaining operational continuity.
  • Monitored performance metrics and compliance checkpoints to ensure all deliverables were completed on time.

Program Associate

Innova Solutions Inc
Big Rock, IL
11.2021 - 01.2023

Tracked onboarding progress from offer through start date, resolving delays to maintain timeline integrity.

  • Maintained accurate documentation within internal systems, ensuring project readiness for stakeholders.
  • Coordinated between multiple stakeholders to prevent start-date disruptions and ensure compliance with client requirements.
  • Monitored milestone completion and communicated status updates to partners, facilitating alignment and transparency.

Field Operations Specialist - Onboarding

Randstad Technologies US
Downers Grove, Illinois
07.2019 - 11.2021
  • Coordinated background screenings and documentation processes within strict timelines.
  • Investigated discrepancies, escalated issues to vendors, and ensured timely resolution.
  • Maintained detailed tracking logs to monitor onboarding stages and prevent schedule impacts.
  • Ensured regulatory compliance and documentation accuracy across multiple client programs.

Administrative Associate

Lowe's Companies, Inc.
DeKalb, Illinois
07.2019 - 11.2021
  • Maintained accurate attendance, payroll, and personnel records to support HR operations.
  • Conducted thorough audits of employee files and HR databases to ensure compliance and data integrity.
  • Coordinated recruiting documentation and onboarding processes to facilitate smooth integration of new hires.

Business Office Assistant

Pine Acres Rehabilitation & Living Center
DeKalb, Illinois
08.2015 - 04.2018
  • Coordinated internal communications and organized meetings to streamline information flow.
  • Supported leadership team by managing scheduling and correspondence.
  • Maintained confidential employee and resident files.
  • Processed E-Verify documentation and regulatory records.

Education

Some College (No Degree) - Business Management & Human Resource Management

DeVry University
Downers Grove, IL

Skills

  • Regulatory & Policy Compliance
  • Process Improvement & Project Management
  • Documentation Control & Tracking
  • Confidential Records Management
  • Report & Correspondence Preparation
  • Invoice and Cost Discrepancy Review
  • Cross-Functional Communication
  • Issue Escalation & Resolution
  • Meeting Coordination & Follow-Up
  • Microsoft Office Suite
  • Workflow Organization
  • HRIS/Workforce Systems: Fusion, WorkLlama, Oracle, Bullhorn, Kronos
  • Vendor Management Systems: SAP Fieldglass, Beeline

Accomplishments

Outstanding Achievement Award | 2023
Innova Solutions Inc.

Selected for measurable contributions that strengthened organizational reliability, compliance, and operational continuity.

Timeline

Client Manager II

Innova Solutions Inc
04.2025 - Current

Client Manager I (Program Manager)

Innova Solutions Inc
01.2023 - 04.2025

Program Associate

Innova Solutions Inc
11.2021 - 01.2023

Field Operations Specialist - Onboarding

Randstad Technologies US
07.2019 - 11.2021

Administrative Associate

Lowe's Companies, Inc.
07.2019 - 11.2021

Business Office Assistant

Pine Acres Rehabilitation & Living Center
08.2015 - 04.2018

Some College (No Degree) - Business Management & Human Resource Management

DeVry University
Katarzyna Blank